How to run business rule when service catalog item request from display to request item?

vimal11592
Tera Expert

Hi,

I have created one form that need to be filled when someone request catalog item.I have created this form using variables.

Please find the following image for reference.

Selection_003.png

I want to run business rule to run when this from display to the user in order to raise request for the item.

I don't know on which table I need to write business rule to run.

Can someone please help me out with the issue.

Thanks

Vimal Mishra

6 REPLIES 6

Hi ramsakamuri gurpreet



Thanks!!




I will try to do that.I have one more doubt can we call third party application in client script.



What I am planning to is as following.



on onLoad of form -- run any script(Business rule or client script) to call third part application to get Data   ---Store Data in table ---> Get the data from table and populate those fields.



Thanks,


Vimal Mishra


Gurpreet07
Mega Sage

Hi Vimal,



If your requirement is to populate variables onLoad of a form and that data needs to be derived from another table , you need GlideAjax.


GlideAjax - ServiceNow Wiki


Basically you need to call a script include from onload client script and fetch values from server side.