How to safely remove the CI to asset relationship without deleting the CI record?

[Allen_Deepak]

Hello All,

I have a scenario where the one of the VM model has been wrongly set to 'create asset records' during asset and CI creation which ended up creating both assets and CI. But in this case, we are supposed to have only CI records and not asset records as they are not physical assets. I have corrected the model to stop creating assets. and also i'm trying to delete the asset record which is also deleting the CI record which is not supposed to happen.

Any idea how to safely remove the asset and CI relationship and then delete only asset record?

Thanks.

[Allen_Deepak · Accepted solution]

Hello All, Thank you for the response.

I found a better way without script in this link Solved: Delete Asset Record without deleting the CI - ServiceNow Community.