How to set 'Default view' as the default for My Profile?

[blairf]

In our Kingston, when any user selects:

1. Profile from the menu on their name in top right, or

2. My Profile from the navigation,

the User record display is always Self Service.  I'd prefer it to be Default view (so everyone can see their Groups).

[blairf]

I saw View Rules, tried, and it didn't work.  I can't tell if it needs more info.

[SanjivMeher]

It worked fine for me. Can you post a screenshot of your view rule?

[Brian Bouchard]

Sanjiv's post above should do it, but you need to make sure you have the view name matches what you can select. 

For instance: Default view

Attached image, since I can't seem to add it directly to the post.

[Jim Coyne]

Views are such a pain in ServiceNow.  The "My Profile" Module will always show the Self Service because that view is specified in the definition of the Module:

The name of the "Default" view is empty, so you would think clearing the "View name" field would force the view to "Default", right?  Well, unfortunately, when cleared, the previously viewed view will be displayed instead.  That will be "Default" most of the time, but no guarantee.

To force it to the "Default" view, clear the "View name" field and add "&sysparm_view_forced=true" to the end of the "Arguments" field:

That should take care of it for the "My Profile" Module.  It does however have one little gotcha (surprise) - it does not allow the user to change the view of the form.  I'll repeat my first statement - Views are such a pain in ServiceNow.

The "Profile"menu item under the user's name will display the last view shown and not Self-Service specifically.  I believe there is nothing we can do about that however.

[blairf]

In the end, my solution was to modify the Self Service view to include the Groups tab.