How to stop spModal.alert on service portal

shaik_irfan · ‎01-12-2022

Hi,

I am using spModal.alert to pop-up a message which is working fine but the browser is not waiting to press Ok just like how alert method stops the submission.

Is there a way we can stop using spModal.alert

Kieran Anson · ‎01-12-2022

You can use something like the below, the "_hasConfirmed" value is added onto the g_form object to determine whether the user has gone through the process of accepting the prompt.

if(g_form._hasConfirmed == "undefined"){
	g_form._hasConfirmed == false;

	spModal.alert("Message here").then(function(answer){
		if(answer){
			g_form._hasConfirmed = true;
			if (typeof g_form.orderNow != 'undefined') {
				g_form.orderNow();
			} else {
				g_form.submit();
			}
		}
	});
}

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Anil Lande · ‎01-12-2022

Hi,

Can you please share Client controller script and how you are using it?

Thanks,

Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

shaik_irfan · ‎01-12-2022

I am using a Catalog Client Script:

spModal.alert('Thank you for submission!');

Anil Lande · ‎01-12-2022

Hi,

Please check the documentation.

https://developer.servicenow.com/print_page.do?release=quebec&category=null&identifier=SPModal-API&m...

You need to use it like below:

spModal.alert('Thank you for submission!').then(function (answer) {
            //do nothing or write some code if needed
        });

Thanks,
Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

shaik_irfan · ‎01-12-2022

@Anil Lande Unfortunately it did not worked 😞 Seems it is not working for onSubmit catalog client script