How to write Back end script for radio buttons(Yes/No) based on other selection?

[Service Now4]

Hello Everyone,

I have a requirement that - if we select DMS - Core in Access Required to, the Remote Access(Yes/No) field must to be Hide. - I have done this by using Catalog UI Policy and Catalog UI Policy Actions.

And Can any one please help me with this : How to Keep the value 'Yes' in the Backend.

Please find the below Screenshot for your Reference,

[Service Now4]

Hi 

Harshvardhan

Harshvardhan

69,755 points - Community Level 9

[Service Now4]

Hi Harshvardhan,

Thanking you so much...

I have followed the script which you have provided, It is working Good. But the 'Yes', 'No' fields are not hided there(Marked as Red in below Screenshot). We want to visible only 'Yes'. I have used below Script, but it's not working.

g_form.removeOption('ACCESS_VIA_CTRIX_OR_PC','Yes','No');

g_form.clearOptions('ACCESS_VIA_CTRIX_OR_PC','Yes','No');

g_form.clearvalue('ACCESS_VIA_CTRIX_OR_PC','Yes','No');

Can you please help me out with this issue...

Regards,

Jayashree

[Harsh Vardhan]

can you paste the full script ? why two yes option is coming ? 

[Service Now4]

Hi Harshvardan,

A minute mistake i have done, In place of capital 'Y' i used 'y'. g_form.setValue('ACCESS_VIA_CTRIX_OR_PC','yes');

Thanking you so much. 

Regards,

Jayashree

[Service Now4]

Hi Harshvardan,

Request for MV90; the Computer Number field has vanished in the backend. It is happening for Other Requests also.

 I have used Catalog OnSubmit Client Script,But it's not Working.

Please Help me out with this issue.......

Thanks&Regards,

Jayashree