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Is it recommended to customize the cloud cost management workspace?

Lisa71
Tera Expert

We have a lot of dashboard/reporting requirement for the cloud cost management workspace users, shall we customize the cloud cost mgmt workspace homepage in UI builder to add those required widget/reporting? Thanks. 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Lisa71 

Customizing the workspace isn’t as quick or easy, as workspaces are primarily built on UI. It’s best to stick with out-of-the-box (OOTB) first; if that doesn’t work, then consider customization. However, be cautious—too much customization can lead to upgrade issues.

Before you customize:

  • Assess all the requirements.

  • Can you consolidate the requirements?

  • Can you standardize the requirements?

Only after that, proceed with the customization.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Thank you. What kind of customization will lead upgrade issues? If we add a widget/report to the "spend analysis" dashboard in the cloud cost management workspace, will this bring issues during upgrade? Thanks.