Is there a way I can send emails from multiple addresses when notifications are going out from ServiceNow?

Mussie · ‎02-06-2017

Hi Guys,

Can someone please confirm if there is a way that I can send emails from multiple addresses when notifications are going out from ServiceNow?
I have got a requirement where several different Request Management system (such as Finance, HR) want to use different email addresses as having one email doesn't meet their requirements.
Regards,

Mussie

Rahul Jain11 · ‎02-07-2017

Hi Mussie,

You can do like this:

if(current.requester.department=='Finance')

{

email.setFrom("Finance Service Desk <example@finance.com>");

}

else if(current.requester.department=='exm')

{

//your other conditions

}

Regards,

Rahul Jain

View solution in original post

Mussie · ‎02-07-2017

That did the trick, thank you.

Mussie