Is there a way to send Survey via Flow Designer?

[Stacy Gonzalez]

Trying to use Flow Designer to send a survey looking at related list of attendees, is this possible?

[rahulpandey]

Hi Stacy,

Surveys has triggers and it automatically send to whatever recipients are configured to receive. You don't need a flow designer/workflow/script to send a survey rather, define survey conditions to trigger it.

Example, send a survey to caller when incident is closed, this will send a survey whenever an incident will get closed.

Reference for survey trigger conditions

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/survey-administration/concept/c_TriggerConditions.html

Please mark answer correct if this helps you.

[Stacy Gonzalez]

Yes I have that set up, I want to be able to read attendees that are apart of the ticket.  So every ticket will be different attendees.

[rahulpandey]

Hi Stacy,

If I understand the question correctly, you want to have dynamic recipients of survey.

There is a user field on survey trigger, you can use this field to define who would be the recipient(s). Screenshot below

[Jorogumo4]

Thanks, I did see these threads previously however I wasn't sure based off their posts if there was any further this could go.

I ended up creating a flow design for this procedure. Thank you for your reply!