manual creation of de-duplication task possible with running any script?

[skumar_srbh]

any possibility that an ServiceNow user, without admin access can create de-duplication task?

Many Thanks!!!

[Scott Oglesby1]

Hi Stephen - I appreciate the reply. I apologize for the delay in responding, as my ServiceNow alerts didn't let me know of the reply posting.

If I'm understanding the documentation correctly, I would need to:

1. Have the ability to access the 'Scripts' module in ServiceNow
2. Add the following code snippet to the Script Area:
   var taskSysId = new CMDBDuplicateTaskUtils().createDuplicateTask("");
   gs.print(taskSysId);
3. Go to the CI Class Manager and get the sys ids of the CIs in question
4. Put the sys ids of the CIs in a comma-spaced format in the script above in between the quotes for createDuplicateTask("")
5. Click on 'Run Script'
6. Review the manually created de-duplication task.

Is that correct?

If so - 

1. What permissions / roles are required to access the 'Scripts' module? I don't have visibility to it now in our instance.
2. Are the steps above the only way to manually create the de-duplication tasks?

Thanks for your time.

Scott

[Scott Oglesby1]

I found this in the community board:

https://community.servicenow.com/community?id=community_question&sys_id=9650283bdbc994504819fb243996...

Is this valid?

Thanks,

Scott

[Ashutosh Munot1]

Hi,

Yes that is. ACL is in place to avoid manual creation of that tasks. It should be created by de-duplication or IDR engine.

Thanks,
Ashutosh

[Scott Oglesby1]

Actually, the question was whether or not the process identified in the article was valid for having the ability to manually create a de-duplication task. I need that for creating de-duplication tasks when the platform does not create them automatically.

Thanks,

Scott

[Ashutosh Munot1]

Hi,

At a cost of creating a new ACL to allow creation on this table.

Thanks,
Ashutosh