Never session out for a user

HarshTimes
Tera Guru

I have a requirement that if a user with userid - "userId.123" logs in servicenow , HIs/her session should never finish. He/she should never be logout.

Note: this is require to set for a single user not for all.Anyone have any idea how I can do that?

9 REPLIES 9

Mihir Mohanta
Kilo Sage

If you enable auto refresh of homepage for that at specific time interval then session timeout will not take place for that user.


find_real_file.png


HI MIhir


this will only increase the session time by 1hr (refresh time selected).User will be logged out after session time+ 1hr.



-harsh


Mujtaba Amin Bh
Mega Guru

This can be achieved by modifying the login installation exit script. If you want to get more details about this, you can check the below link.



http://wiki.servicenow.com/index.php?title=Installation_Exits#Customizing_Login_for_Selective_Sessio...



How can we set/override the session timeout for a single user


Hi Mujtaba


I checked these links already.I can set the session time for a certain time for a specific user. But i want to set the session time out to infinite.User should never be log out.



-harsh