Never session out for a user
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‎05-30-2017 05:53 AM
I have a requirement that if a user with userid - "userId.123" logs in servicenow , HIs/her session should never finish. He/she should never be logout.
Note: this is require to set for a single user not for all.Anyone have any idea how I can do that?
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‎05-30-2017 06:00 AM
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‎05-30-2017 06:16 AM
HI MIhir
this will only increase the session time by 1hr (refresh time selected).User will be logged out after session time+ 1hr.
-harsh

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‎05-30-2017 06:02 AM
This can be achieved by modifying the login installation exit script. If you want to get more details about this, you can check the below link.
How can we set/override the session timeout for a single user
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‎05-30-2017 06:18 AM
Hi Mujtaba
I checked these links already.I can set the session time for a certain time for a specific user. But i want to set the session time out to infinite.User should never be log out.
-harsh