Hello, community!
I need some help with notifications.
I'm having a problem with the following:
- I have a button (UI Action) that allows me to clone a RITM, making the clone identical to the original one
- When any RITM is created, a creation notification is triggered and if there is an attachment, an attachment notification is also triggered.
The problem is: when the clone is created, the creation notification is triggered and if there are attachments, the attachment notification is also triggered, however, I don't want an attachment notification to trigger for attachments that already exist in the original item that have been passed on to the clone. And I only want this notification to trigger when a NEW attachment is added to the clone.
I've tried scrip inside the notification, business rule and other things.
Can you help me?
Thank you very much!
