"ServiceNow Administrators" group - how many members?

Trael · ‎03-09-2022

Our "ServiceNow Administrators" group can currently only accommodate 2 active members - is it possible to expand this number?

Trael · ‎03-15-2022

Thanks all, I've discovered that we have an unusual licensing situation which is why we are limited to 2 users in the ServiceNow Administrators group.

View solution in original post

Shakeel Shaik · ‎03-09-2022

Yes, You can add Memebers to the group

Thanks 🙂

Thanks,
Shakeel Shaik 🙂

Maik Skoddow · ‎03-09-2022

Hi

OOTB there is no restriction on the number of contained users. Why do you think you can only have 2 members?

Please provide more details and especially screenshots, so we can better understand your situation and help you accordingly.

Kind regards
Maik

Shakeel Shaik · ‎03-09-2022

HI,

Add members in group.

Steps:

Navigation Platform > User Administrator > Groups > Open ServiceNow Administrators group.

Click on Group Members Tab and then "Edit" to add Users/Members in group.

select users from Left and take them to Right and Save .

If my response is helpful to you, Please mark as Correct Answer/Helpful.

Please check and Let us know.

Thanks 🙂

Thanks,
Shakeel Shaik 🙂

Hitoshi Ozawa · ‎03-09-2022

It's a restriction to have a minimum of 2 admin members and not the maximum. There's a restriction to have at least 2 admins in case when something happens to one of the admin, the other will still be able to maintain the instance.