Service Portal Report Widget

francescoc
Kilo Contributor

Hi to all,

i need to see a report on service portal. Like img.

any idea?

thanks

regards.

find_real_file.png

25 REPLIES 25

Hi Oliver, Is there a way that we could still not disable the clicks and the link opens in a new window?


Hi Oliver, your method seems to work, but I have to refresh the whole page to refresh the widget, too.


Do you know how to make when an event occurred to reload only the widget with the UI page, it will be very helpful for me.


I tried with a record watch but it did not work.


Thanks.


Hi Kristian,



I guess you could give the iframe a proper ID. Create a new option in the widget and make the ID dynamic to ensure you refresh the correct one.


And then, once your event happens, you can refresh the iframe using something like this:


jQuery( '#iframe' ).attr( 'src', function ( i, val ) { return val; });


Hi Oliver,



I tried your example but its passing the UI Page's sys id and the display loader is showing up for infinite time.



Don't know what the issue is.



Regards,


Shipra Shaw


Hi Oliver,



I tried using the above code. Every thing is working fine, But the drill down of report is not populating. I am just able to view the report without drill down. Could you please guide me on how to use it for Drill down report in service portal.



Regards,


KV.