Sharing Knowledge Articles Across multiple KBs

[msmmadrigal]

We just migrated to Helsink and I am now creating multiple knowledge bases. Is there a way I can share one Knowledge Article across multiple Knowledge Bases. I do not want to create duplicate articles, nor do I want to give users access that they do not need just for a few articles.

[Teena Singh]

Margarita,
Glad to see that you are using the Community to learn more.

The Customer Experience team is striving to ensure that customer queries posted from the HI Service Portal are answered in timely and accurate fashion.

If you feel your question has been resolved, please mark the appropriate reply in the thread as being the Correct Answer.

This enables other customers to learn from your thread.

Thank you in advance.

If you are viewing this from the community inbox you will not see the correct answer button.   If so, please review How to Mark Answers Correct From Inbox View.

Regards,

Teena Singh
Customer Experience: UX Strategy and Customer Insights
teena.singh@servicenow.com

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