SuccessFactors to Servicenow Integration

[Ramya Neelam1]

Hi,

I have a client requirement to get data such as (job title,start date,name,role etc) for every new employee and case should get created automatically in the Servicenow with all the above mentioned data and this should trigger when employee accepts the offer letter.Please provide ideas on how to perform integration between successfactors and SNOW.

Thanks in advance.

[Anshu_Anand_]

There are Two ways:-

Easy way

You have to check HRSD module of servicenow which provides OOTB successfactor and servicenow integration. easy steps and ready to use and deploy. just need to setup some credentials.

The complete servicenow guide to intergrate successfactor and servicenow

https://docs.servicenow.com/bundle/paris-hr-service-delivery/page/product/human-resources/concept/hr...

You need to activate HR integrations and HRSD module.

If you dont know anything about HRSD, you can refer to nowlearning or docs for HRSD

https://docs.servicenow.com/bundle/paris-hr-service-delivery/page/product/human-resources/concept/hr...

Youtube refer:-

https://www.youtube.com/watch?v=2Z4eWBGQsG8

Alternative

Withouth HRSD activation, if you want to achieve then use REST API or SOAP services, but it will require some scripting .

you need to check the SAP API documentations and setup API and credentials in snow.

whenever a user accept offer letter, it triggers api to servicenow.

It totally depends upon requirements how critical it is.

In my opinion, HRSD is best 

Please mark my answer as correct if its helpful so that other can refer.