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The Anchor Icon when creating a new Article is missing

Shane16
Kilo Expert

 

When creating a new article in Orlando the Anchor is missing in the control pane.

It is showing in the New York version. How do I activate this in Orlando?

New York Version

Orlando Version

2 ACCEPTED SOLUTIONS

Not applicable

I ran into this same issue after upgrading to Paris but updating the system properties did not solve the problem. For me the "text" column on kb_knowledge had attributes that were overriding the values set in system properties.

To correct the issue I went to the "text" dictionary entry and updated the "editor.toolbar" attribute to include the value "anchor".

View solution in original post

How did you do this please?  When i tried adding the attribute editor.toolbar it errored out and was not in the list so i could not add it. 

View solution in original post

11 REPLIES 11

MaeA
Tera Contributor

I got the same issue. I used to have the anchor icon in New York version but is now missing in Paris version. I have already added anchor in the value field within the glide.ui.html.editor.v4.toolbar.valid.buttons and glide.ui.html.editor.v4.toolbar.line1 but to no avail. 

JulietChicago
Kilo Sage

HI,

We have the same issue.

 

Thanks

Juliet

Not applicable

I ran into this same issue after upgrading to Paris but updating the system properties did not solve the problem. For me the "text" column on kb_knowledge had attributes that were overriding the values set in system properties.

To correct the issue I went to the "text" dictionary entry and updated the "editor.toolbar" attribute to include the value "anchor".

Hi Dan,

Would you be able to elaborate a bit more on how have you done that?

How did you do this please?  When i tried adding the attribute editor.toolbar it errored out and was not in the list so i could not add it.