The Anchor Icon when creating a new Article is missing

Shane16
Kilo Expert

 

When creating a new article in Orlando the Anchor is missing in the control pane.

It is showing in the New York version. How do I activate this in Orlando?

New York Version

Orlando Version

2 ACCEPTED SOLUTIONS

Dan Ostler
Tera Guru

I ran into this same issue after upgrading to Paris but updating the system properties did not solve the problem. For me the "text" column on kb_knowledge had attributes that were overriding the values set in system properties.

To correct the issue I went to the "text" dictionary entry and updated the "editor.toolbar" attribute to include the value "anchor".

View solution in original post

How did you do this please?  When i tried adding the attribute editor.toolbar it errored out and was not in the list so i could not add it. 

View solution in original post

11 REPLIES 11

Mae
Tera Contributor

I got the same issue. I used to have the anchor icon in New York version but is now missing in Paris version. I have already added anchor in the value field within the glide.ui.html.editor.v4.toolbar.valid.buttons and glide.ui.html.editor.v4.toolbar.line1 but to no avail. 

JulietChicago
Tera Guru

HI,

We have the same issue.

 

Thanks

Juliet

Dan Ostler
Tera Guru

I ran into this same issue after upgrading to Paris but updating the system properties did not solve the problem. For me the "text" column on kb_knowledge had attributes that were overriding the values set in system properties.

To correct the issue I went to the "text" dictionary entry and updated the "editor.toolbar" attribute to include the value "anchor".

Hi Dan,

Would you be able to elaborate a bit more on how have you done that?

How did you do this please?  When i tried adding the attribute editor.toolbar it errored out and was not in the list so i could not add it.