Using multi factor authentication with Service Portal

[Paul McGregor]

Hi,

I have the multi factor authentication plugin enabled, however this does not appear to work for a service portal based login, I just get the message:

However it does not give any means to actually enter the 2nd factor. This does work on the standard non-portal login, is there anyway to have it work within the service portal?

[deepanshanand]

Hi Taylor,

Can you share the code to add a query to the user_multifactor_auth table to find out if MFA has been validated before proceeding.

I am trying in server script of widget where i am checking if status is validated or not in table.

if yes allow access else dont

but not able to achieve .

Any inputs?

[taylor10]

Hi deepanshanand,

Sorry I don't have access to the instance anymore but it would just be a simple gliderecord query.

[deepanshanand]

hi Taylor 

i am putting below query to check if validated is true for a user

console.log("MFA TEst")
var gr = new gliderecord('user_multifactor_auth');
if(gr.get('is_validated',true))
{
data.isvalid='valid';
}

then i am putting condition in client script 

if ((response.data.status == 'success')&&(c.data.isvalid=='valid')) {

c.success = response.data.message;


$window.location = response.data.redirect_url;
}

but still no luck , i am not getting even console.log in console
any idea where i am going wrong

[Paul McGregor]

Thanks for the responses, I didn't want to create and or modify any widgets because I am expecting this will be fixed in a future release. The ultimate solution for us was to work around the problem by making the portal login page non-public, which means that if you try to access the portal without being logged in, you are re-directed to the non-portal login page and when self service users login they are redirected to the portal using the SPEntry script include.

[quiksilver]

Hi Paul,

After making the portal login page non public, is there any step to make so that the portal redirects to the non portal login page? 

I tried making the portal login page non public and all I get is a blank page.

Thanks

Quik