VIEW Rule

[ruio]

Hi,

https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/navigation-and-ui/t...

This document states:
「View rules do not apply to users who have no role. 」

But, In the demand form under self-service,

if you create a VIEW rule, VIEW rules will be applied even to users who do not have the role.
Do you know why?

thanks.

[mhegde1]

Hi @ruio ,

The below links on View Rule might help you.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686741

https://www.servicenow.com/community/developer-blog/servicenow-view-and-view-rule-servicenow-tutoria....

thanks,