When will the Core UI Analytics be deprecated? Will the core UI report/dashboard still work?
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01-02-2025 11:12 PM
When will the Core UI report/dashboard be deprecated? We tested after migrating to Platform Analytics, some dashboard/reports have compatible issues, shall we reactivate the core UI report/dashboard to continue using the old ones?
ServiceNow will stop supporting core UI report/dashboard since Z version or the core Ui report/dashboard will stop working since Z version/release?
Thanks.
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01-03-2025 01:07 AM
Hi @Lisa71
I believe it has already started the deprecation process, as with the latest Xanadu release, the reporting module is no longer available, and Platform Analytics is now the default.
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01-03-2025 07:30 AM
@Lisa71 - You might find all the information you need on the Platform Analytics hub
https://www.servicenow.com/community/platform-analytics/ct-p/platform-analytics
There has been academy sessions around migration - hopefully you've seen them: Mar 20, 2024 Migrating to Platform Analytics and April 3, 2024 "Ask the Experts" answered your questions (30:07 and 50:00 approx): https://www.servicenow.com/community/platform-analytics-articles/2024-platform-analytics-academy-ses...
It seems that Z is our target for customers to migrate, but timelines are subject to change and it might be helpful to review for clarification for what that migration to Platform Analytics means to the core UI capabilities.
Right now, you should be able to reactivate and keep using your original dashboards while you assess your reports and dashboards.
Hope that helps,
Tricia
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03-06-2025 07:02 AM - edited 03-06-2025 07:03 AM
On 12th March 2025 there will be the official announcement that Core UI dashboards/reports will be deprecated as of Australia.
This means that as of Australia installation it will not be possible to create new Core UI dashboards, Reports, etc.
It will still be possible to use and "change" Core UI dashboards.
You find these informations in video at
https://www.servicenow.com/community/now-platform-blog/platform-analytics-academy-february-19th-2025...
Some additional minor points were discussed also in the Academy webinar of 5th March 2025 (yesterday). The recording is not available yet, it should be published in few days.
Hope it helps
Flavio
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03-18-2025 12:11 AM
Thank you. Where to view the official announcement?
