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08-17-2018 11:26 AM
Hi all,
where to specify the category that we want in the SC category page widget in service portal?
Thanks in advance,
Harikumar.v
Solved! Go to Solution.
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08-17-2018 11:36 AM
It looks like there's no front-end 'Instance options' UI element for this but you can specify a single category. Just navigate to 'Service Portal -> Widget Instances' in your left nav, then open the instance record for your 'SC category page' widget instance you've added to your page. Then just enter this into the 'Additional options, JSON Format' field (supplying the sys_id of your catalog category).
{
"sys_id": "109cdff8c6112276003b17991a09ad65"
}

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08-17-2018 11:36 AM
It looks like there's no front-end 'Instance options' UI element for this but you can specify a single category. Just navigate to 'Service Portal -> Widget Instances' in your left nav, then open the instance record for your 'SC category page' widget instance you've added to your page. Then just enter this into the 'Additional options, JSON Format' field (supplying the sys_id of your catalog category).
{
"sys_id": "109cdff8c6112276003b17991a09ad65"
}
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08-20-2018 04:52 AM
It worked. thank you

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08-20-2018 05:50 AM
You're welcome!
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04-27-2021 05:32 AM
This worked but I had to put it like this
"sys_id": {
"value" : "[sys_id of your category]'
}
Thanks for the help!