Where to specify the category that we want in the SC category page widget?

Harikumar
Giga Contributor

Hi all,

where to specify the category that we want in the SC category page widget in service portal?

 

Thanks in advance,

Harikumar.v

1 ACCEPTED SOLUTION

Mark Stanger
Giga Sage

It looks like there's no front-end 'Instance options' UI element for this but you can specify a single category.  Just navigate to 'Service Portal -> Widget Instances' in your left nav, then open the instance record for your 'SC category page' widget instance you've added to your page.  Then just enter this into the 'Additional options, JSON Format' field (supplying the sys_id of your catalog category).

{
"sys_id": "109cdff8c6112276003b17991a09ad65"
}

View solution in original post

7 REPLIES 7

Mark Stanger
Giga Sage

It looks like there's no front-end 'Instance options' UI element for this but you can specify a single category.  Just navigate to 'Service Portal -> Widget Instances' in your left nav, then open the instance record for your 'SC category page' widget instance you've added to your page.  Then just enter this into the 'Additional options, JSON Format' field (supplying the sys_id of your catalog category).

{
"sys_id": "109cdff8c6112276003b17991a09ad65"
}

It worked. thank you

You're welcome!

This worked but I had to put it like this

"sys_id": {

"value" : "[sys_id of your category]'

}

 

Thanks for the help!