Where to specify the category that we want in the SC category page widget?

Harikumar · ‎08-17-2018

Hi all,

where to specify the category that we want in the SC category page widget in service portal?

Thanks in advance,

Harikumar.v

Mark Stanger · ‎08-17-2018

It looks like there's no front-end 'Instance options' UI element for this but you can specify a single category. Just navigate to 'Service Portal -> Widget Instances' in your left nav, then open the instance record for your 'SC category page' widget instance you've added to your page. Then just enter this into the 'Additional options, JSON Format' field (supplying the sys_id of your catalog category).

{
"sys_id": "109cdff8c6112276003b17991a09ad65"
}

View solution in original post

Suzanne H · ‎09-10-2021

Hi Mark,

I need to do the same thing but I don't see 'Additional options, JSON Format' field. This post is 3 years old so I'm assuming the solution is outdated. Do you know how to do this in Quebec?

Brian Lancaster · ‎08-17-2018

It automatically pulls all categories base on the Service Catalog you choose for the portal. Eg Service Portal > Portals > Your portal name.

Anshu Kaushik · ‎07-04-2022

please tell...I also don't see 'Additional options, JSON Format' field.