Why Flow Designer is slow

Przemyslaw Goz1
Tera Contributor

Hi,

I have a question regarding performance of Flow designer. I've created a very simple Flow.

Trigger: (condition is empty because it doesn't matter at all)find_real_file.png

 

Action:

find_real_file.png

 

The issue is that, when I do any change on the incident the flow changes the description after aprox 30 seconds or even not trigger it at all. 

I understand, there is some schedule job which process the flows.

How I can force it to runs quicker?

1 ACCEPTED SOLUTION

Przemyslaw Goz1
Tera Contributor

The delays where caused by global scope. When I moved the flows to custom scope, problem was solved.

View solution in original post

8 REPLIES 8

There should be no discernible difference between global scope and private scoped execution. I've had our Quality Engineering team run through a battery of tests, and can confirm there is not difference. I suspect there is something else occurring (not flow related) causing the delay -- and it's just manifesting through your flow testing. If you can reproduce the issue, please submit an Incident in HI and engineering can assist in troubleshooting your specific situation.

Ho do you change the "application" value from global after creation?  You can from the actions on selected rows select move to application, but that is not the same list available in application (sys_scope) when you create a flow

 

jake_burman
ServiceNow Employee
ServiceNow Employee

The only way to change it, is to make a copy. At time of copy (via ellipses menu on the top right), you'll be presented with an application scope picker to choose the scope of the copy.

Bishal Sharma
Tera Contributor

thanks it helped