Workflow Join Activity - Need to force complete

[David Carlin]

Hello,

There is an issue with some request items we have in our system. The workflow has a join activity which is stuck in 'Running'. The reason it is stuck in 'Running' is because it has two activities merging into it, but only one or the other will happen each time, not both. Therefore, since both will never join in the workflow is stuck. How do I go about forcing the join activity to move along to the next activity so the workflow will finish?

Here is an image of a workflow:

Thanks,

David

[David Carlin]

I don't want to cancel the existing workflows because it already captured the approvals. I have about 200 workflows that are executing that would have to be restarted.

There isn't any other way? I am starting to feel like I may have to cancel the workflow then script the RITM to update it's stage and state from Closed Incomplete and Cancelled to Closed Complete and Complete.

[Knight Rider]

if you don't want to cancel the existing workflows then you need to query the open records and complete the 2nd task as I said previously.

[David Carlin]

Looking at the image that I had attached to the original post, what task would I complete? The wait for condition? The IF?

[Knight Rider]

Thank you for responding!!

My recommendation will be to remove the Join activity completely and  create a 2 different paths  - I mean replicate same wait for condition activity which is after join actiivty in above image.

And  by looking at the image I have question lioke what is the use of  Prallel wait for condition for Approval user & Wait fotr condition  after Branch activity.

I suggest you to redesign your workflow.

-Vinay.

[David Carlin]

I understand how I would update the workflow, but that would only handle all requests going forward. What I am trying to figure out is how do I handle the 199 workflows that are already in progress. Based on this conversation, it seems like I can't.