Description: I have one requirement from business to validate phone number against x_smcit_on_board_0_field_service_contractors, if it exists do not continue with catalog item submission and asking for new number, if not exists continue with catalog ...
I would to evaluate Workplace Service Delivery applications but cannot install them. Why are these applications blocked?
Hey everyone Is anyone here preparing for the CIS-ITSM exam around Feb–Mar 2026? Would love to hear any tips, preparation strategies, or recommendations for good practice question banks. If you’ve already taken it, please share your experience!Here’s...
I want to setup certificate based authentication in my PDI instance. How can I do that?I am unable to test it. What is the best way to go forward?Getting errors while uploading CA certificatesI want to enable modern authentication for calling service...
I completed the below trainings in ServiceNow learning portal. Can I now register for the exam with the pre requisites completed ? Also, Is there any special discount or voucher available for the CSA exam ? Certified System Administrator (CSA) Learn...
Hi all,I am working on a small requirement where employees use salary prepaid cards from First Abu Dhabi Bank and they often raise tickets asking for their card balance or how to check it. We want to reduce these repetitive requests by providing a si...
Hi All,I am implementing a Real-time Break-fix Reshuffle using FSM Schedule Optimization. When a P1 Work Order Task is created/updated, the Intraday Flow triggers, but it consistently fails at Step 8 (Get distinct qualifiers) with the error:FAILURE: ...
SMS Frameworks any suggestions?
Read operation on table 'm2m_response_template_to_channel' from scope 'Global' was denied. The application 'Templated Snippets' must declare a Restricted Caller Access privilege. Please contact the application admin to update their access requests. w...
Hi Community, While working on a personal ServiceNow project in my Personal Developer Instance, I quickly realized that building features is one thing — debugging them is another. A few practices that helped me significantly: • Use system logs intent...
Hello, I have a doubt related to transform script.(function runTransformScript(source, map, log, target ) { // Add your code here gs.log("Admin department is no more"); if(source.u_department=="Admin"){ log.info("Admin department is no mo...
Hi Community, While working on a personal ServiceNow project in my Personal Developer Instance, I started paying closer attention to performance — even though it wasn’t handling real enterprise scale. A few small adjustments made a noticeable differe...
I have configured the related list to a custom table for RITMs but in that custom table I have found all RITMs from service catlouge but I need only perticular custom table related RITMs only. Applies to table - custom table name (i have given) Queri...
Hi Team, I'm experiencing an issue where my business rule is not triggering when a field value changes on a table. Configuration: When: beforeCondition: changesTo Script: (function executeRule(current, previous /*null when async*/) { gs.addE...
Hi team, We are working on creating a platform application using Fluent. However in our local set up, the now components (NowButton, NowCard, fonts, themes, etc.) do not seem to match the Next Experience theme, instead it is the Core UI. When the ap...
