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Forum Posts

Soumitra Dutta: Which integration patterns work best when connecting ServiceNow with external system

Hello Friends, My name is Soumitra Dutta from oxford .I’m exploring different ways to integrate ServiceNow with external systems such as HR platforms, CRM tools, or monitoring solutions. Based on your experience, which integration patterns or approac...

Issue with Split method

I created a scripted rest api where I'm receiving sys ID's as query parameter var sysID=request.queryParams.sysIDS.split(',');-- if I capturing like this , in logs I could see sysID and typeOf(sysID) is undefined.  If I removed split then it's fine a...

naveenbanda by Kilo Contributor
  • 727 Views
  • 9 replies
  • 4 helpfuls

Designing an Autonomous Enterprise Brain in ServiceNow – Decision Flow Experiment (Personal Project)

Hi Community, As part of my self-initiated learning journey, I recently worked on a personal project where I explored the idea of an Autonomous Enterprise Brain (AEB) built on the ServiceNow platform. The intent was to understand how enterprise signa...

FLow designer Approval

//we want to send approval to group manager and manager's manager . how to achieve this using flow designer ask for approva;(function() { var approvers = ''; var grp = new GlideRecord('sys_user_group'); if (grp.get('90dd4dc3db731200f...

Scripting

What's the use case for disabling syntax highlighting in the Script Editor?noticed there's a feature in the ServiceNow Script Editor that allows you to disable syntax highlighting and script formatting. I'm curious - what's the practical reason for t...

Screenshot 2026-01-21 at 10.24.06.png
Shreneek by Tera Contributor
  • 373 Views
  • 5 replies
  • 3 helpfuls