Resolved! how to generate ticket for any incident in workspace
hello i am nirbhay new learner in servicenow
Forum Posts
servicenow fundamentals
hellooo so i just finished the servicenow fundamentals and i cant navigate where the tasks for the capstone project is but i found the tasks in the module, saying it should be done in the PDI (personal developer instance) so how do i validate task wh...
ServiceNow IDE (sn_glider_app) Issue: UI Loads but Cannot Open Folders or Files
Hi Community,I am currently facing an issue with the ServiceNow IDE and am hoping someone here has encountered this before or can point me in the right direction. Issue Description: When navigating to the ServiceNow IDE (sn_glider_app/ide.do), the in...
In playbook : For business application how to set the value for 2 fields which reference to another
Here's the issue, Via playbook I need to update the field value. I need to udpate the two field on business application - Life cycle stage and life cycle stage staus, But those were not setting.It's reference field and those value not comming in sear...
Fluent Table API - autoNumber does not work
Hello Community! I have created a table using Fluent's Table API, and the table is created correctly, as well as the "title" column, but it seems to ignore the autoNumber. After reading the documentation, I can’t find what might be happening, so I wa...
Profile and Setting Error
I have this issue when i click on profile and setting, and i did everything but i am still getting this issue, i changed laptop/mobile and also change browsers, wifi and clear cache but still this issue is occuring, tell me what i do next? because it...
Instance asking login credentials.
Hi Team, PDI Instance asking login credentials, unable to login, I tried Mange instance, however its asking create new instance or new PDI. How to get my instance back? Thanks in advance.
Guidance Required on Exporting ServiceNow Data with Attachments While Preserving Record Relationship
Hello Team,I have a requirement to temporarily export all data from ServiceNow (for example, Incident and related tables) along with their associated attachments, store it externally, and then re-import it when needed.Could you please advise on the r...
Remove Categories in KB Article
Hello, We are creating some new categories in the 'Category Picker" section of a KB Article as we are adding KBAs to Service Now. These categories allow us to better organize our documentation. Some categories have been added that I would like to r...
Not receiving OTP mails to my mail for logging into servicenow university
Hello @Sunil2021 ,I am not able to receive my OTP emails while I try to login to the ServiceNow University and I asked the support through SSO. It asked my username and password and then it is not resolving my issue and showing "I'm having technical ...
Access to sys_whitelist_package.list and sys_whitelist_member.list tables
Hi everyone,I’m currently testing a ServiceNow integration and ran into an issue accessing the following tables:sys_whitelist_packagesys_whitelist_memberEven with admin and security_admin roles, I get the error:“Security constraints prevent access to...
what happens when remdiation task is In-review that time split the VITs from remediation task ?
what happens when remediation task is In-review that time split the VITs from remediation task ? in my issue is some one split the VITs from remediation task then VITs are struck at In-Review ,why its happens ?
Initiate Contract Issue
I am unable to create a contract in the Quote section of the CSM/FSM Configurable Workspace. When I click on Initiate, I receive an error stating that the template does not exist, even though the template is available and published.I am also facing a...
Resolved! GlideCertificateEncryption is not working in scoped application.
I am trying to use HMAC 256 algorithm to encrypt my data using HMAC Key. It requires to use GlideCertificateEncryption API and its function generateMac() function to generate encrypted string. But it looks API doesn't support in scoped app. Please le...
Unable to access sys_id when I'm defining a data resouce of Look up multiple records
Hi. I've got a PDI on Build name: Australia. When I try to define a Date resources (on incident table) of Look up multiple records for instance, on the stage of choosing the fields to return , I don't see "sys_Id" in the list of fields to chose from....