Hi All, Requirement:If caller = Securonix admin,imapct =1,Urgency=1,we need to update priority as 'HIGH' .We have tried the below UI policy its working fine (we are getting the result as priority HIGH but its overriding another script ). Can anyone g...
Hi all,I want to get all the work notes of each task which are associated with RITM in real time update.for example: '' I have two SCTASK and for each task, any update made in work notes should be update same on the RITM work notes field''. please an...
Hi Team, One of our client wants to automate the movement of update set between instances.Currently developers are manualy commtting the updateset between instances and if we have lot of update sets its time consuming.So, if the update set is complet...
for Normal and Emergency Change based on assignment group need to populate multiple risk assessments in the related link.can we achieve this requirement?
i am practicing my work in the instance in that time the instance goes to offline. how to get back my old instance. i patricide so many work in that instance .
How can I change the width of a column in a backlog view or Dashboard so that description fields are wider and other columns with shorter data are less wide?
need script for the below: Operating System - Windows, Linuxwindows 2018,windows 2016, windows 2014 - These options should be shown only when windows are selected on OS.Ubunty, 2024 - These options should be shown only when windows are selected on Li...
Hello All, Hello All,Kindly help me with the below requirement,If User is securonix admin.impact=1urgency =1Priority = HighIf impact =2urgency = 2Priority = LowI have written a display business rule for it, but it does not work:function executeRule(c...
Hi, I paid 300 USD for ServiceNow fundamentals while claiming voucher it is again asking me to pay 300 USD kindly help with this hoe to unlock my voucher. my email id sonyysuma@gmail.com
My PDI is offline. I saw on the forums that I just have to wait it out or create a new instance. I don't want to recreate everything I had. How long has it taken for the PDI to be online again? Also, how often does this occur and why does it happen?
while claiming voucher it is showing noy associated and mapping issue when I raised my case they are sent solution below picture but i have only one email id to login I did not use any other email id what is the solution i raised case again but no re...
Hello All, I have one requirement were i need to create 5 parallel task when scTask is close completed.I want to create those 5 parallel task as subflow. Below is flow and part which is marked in circle need to created in subflow and then attact it t...
Hi team, where should we configure Accept or Reject of closure details in the portal home page for SC request. Should we do it SC request or RITM?. which is possible method. our scenario is when the state changes to resolved then Customer acceptan...
Hello @Dr Atul G- LNG @Ankur Bawiskar @Community Alums or anyone Please help me how I can auto create catalog item through integration please share the implementation steps
