Hi, I have requirement like from catalog form its triggering apporval to requested for manager but needs to exclude few users like abc@gmail.com, pqr@gmail.com and xyz@gmail.com How can I achieve this from business rule ? Thanks
We created 2 service now instanced recently and it was working until this morning. But now we are unable to reach the instance. Both were actively used and created within 10 days. When i refresh the instance, i get the following message The instance ...
I completed the required course on now learning to make me eligible for a voucher, but I didn't get the voucher, how do I solve this issue?
Hi, Kindly let me know u_alc_facilities_user and u_alc_roles_user -what do these roles do?
Since this morning I have been unable to access my ServiceNow Personal Developer Instance. It is saying "Instance is offline. Please check again in a few minutes". I've refreshed my page, logged in and out, and even closed and reopened the browser. ...
Hello All, I have integrated webhook with ServiceNow. But getting the error as error code 1. Rest message has deployed along with after business rule. Script and error message is attached. Kindly help what can be done to make the connection successfu...
How do I get my certification and micro certification to populate in the service now platform, I have linked my account to the web accessor, but it seems it is not showing when i search for it
I need to create a incident automatically through inbound actions. Incident is created through Email logs but it is not triggered from the outlook. Can anyone help me to know why it is not triggered.
when I select On change client script for catalog item 'Variable name' field is showing empty. why?
Write a script to Print the last 5 incident of yesterday. Write a script to print the Category and Subcategory of incident count.
If the user has admin and change manager role then can edit the assignment group and assigned to field or else for another user it is read only.
Members of the group can edit assignment group field in Incident form and who are not members of the group find the assignment group field read only.
Hi Team, On requested items table records are closed complete but still closed date is not populated.How can I write fix script to update all the existing records closed date by using updated date? Please help me by providing your answer?
I want to calculate the count of all the p1,p2 and p3 incidents in last 3 months. please provide script for this.
