Impact of outage on Edge Proxy Servers
We would like to know how many people weren't able to access the ServiceNow Instance during the outageI also have access to Instance Observer, Is there a place where we can lookup for that Users impact? Thanks!
Forum Posts
Selection of choices from LIST collector
Hi We have requirement to automatically populate values in a field based on selection of one or more choices from a list collector variable field. here based on selection in company code, based that AD group names should populate values.
Copy Work notes from Catalog Tasks to Requested Item using flow designer.
I have a catalog item associated with multiple TASKS, when he is closed complete the user enters the work notes.. I want that the work notes entered while closing a all associated TASKs should get copied to its related RITM page it self while closure...
How to set dynamic filter in many to many relationship edit button
I Have a requirement where i need to add a dynamic filter to a slash bucket related list edit button. Attached some screen shots for referance.@Chuck Tomasi @Community Alums Kindly revert me if any assistance.
Notification test for vulnerability job in Non-prod instance
Hi All, We have created a notification for 'when vulnerability jobs gets failed' and we are not able to test it in DEV and UAT.We have integration for VR jobs which are inactive in DEV and UAT. Question: Can anyone confirm, what it will be impact in...
creation of ScTask with assignment group based on user location
Hi experts , There is a field called" Recipients Name " in the form on maintain items. When user submits the form two Sctask need to create using workflow .First task need to create based on user location and assign to user location assignment. For...
Set Value from Background script
How to set priority value to 1 from background script on the incident shown below. i need the query to set the priority value to 1 and assignment value also to "Database".
UI Policy for SOAR Integration
Hi All, Requirement:If caller = Securonix admin,imapct =1,Urgency=1,we need to update priority as 'HIGH' .We have tried the below UI policy its working fine (we are getting the result as priority HIGH but its overriding another script ). Can anyone g...
how to sync work notes of SC_TASK to RITM in real time from flow designer.
Hi all,I want to get all the work notes of each task which are associated with RITM in real time update.for example: '' I have two SCTASK and for each task, any update made in work notes should be update same on the RITM work notes field''. please an...
Automate Update set Movement between instances
Hi Team, One of our client wants to automate the movement of update set between instances.Currently developers are manualy commtting the updateset between instances and if we have lot of update sets its time consuming.So, if the update set is complet...
multiple risk assessment in change request form
for Normal and Emergency Change based on assignment group need to populate multiple risk assessments in the related link.can we achieve this requirement?
my ServiceNow instance is offline.
i am practicing my work in the instance in that time the instance goes to offline. how to get back my old instance. i patricide so many work in that instance .
How can I change the width of a column in a backlog view or Dashboard?
How can I change the width of a column in a backlog view or Dashboard so that description fields are wider and other columns with shorter data are less wide?
Resolved! Request for new laptop
need script for the below: Operating System - Windows, Linuxwindows 2018,windows 2016, windows 2014 - These options should be shown only when windows are selected on OS.Ubunty, 2024 - These options should be shown only when windows are selected on Li...
Display Business Rule
Hello All, Hello All,Kindly help me with the below requirement,If User is securonix admin.impact=1urgency =1Priority = HighIf impact =2urgency = 2Priority = LowI have written a display business rule for it, but it does not work:function executeRule(c...
