Dashboard that displays the total ServiceNow tickets that each agent handles per day

[kiyenyfelix]

Create a dashboard that displays the total ServiceNow tickets that each agent handles per day, then calculate a maximum number per month, and average that maximum over the number of agents in a team. The format would be similar to what is in the ServiceNow analysis spreadsheet attached. I have tried but i am not getting the exact request

[kiyenyfelix]

Thank you Mark. How do I find the maximum per agent per day in a month or even a year?

[Mark Manders]

If you have a simple bar chart on 'resolved' per month by resolved by, it will already be sorted by the resolved_by with the highest number.

[kiyenyfelix]

Thanks Mark, how do i get the daily maximum over a month?