Not able to login to PDI

Mahesh2
Tera Contributor

I am not able to login to my PDI. Same password was working till today and suddenly today it says wrong credentials 

 

https://dev143839.service-now.com/

 

Any information/help related to this really appreciated. 

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @Mahesh2 ,

 

Please go to https://developer.servicenow.com/dev.do#!/home and select your logo in top right corner. Afterwards press "manage instance password".

AndersBGS_0-1715839650802.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

4 REPLIES 4

AndersBGS
Tera Patron
Tera Patron

Hi @Mahesh2 ,

 

Please go to https://developer.servicenow.com/dev.do#!/home and select your logo in top right corner. Afterwards press "manage instance password".

AndersBGS_0-1715839650802.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Thanks @AndersBGS , it worked for me. 

 

Appreciate, your help!

 

Regards,

Mahesh

Harish Bainsla
Tera Sage
Tera Sage

Hi @Mahesh2  you can reset password as follow the steps which @AndersBGS  mentioned .

SK Chand Basha
Giga Sage

Hi @Mahesh2 

During the login process, if you need to reset your password, you can provide your email address. Once entered, you will receive an email containing instructions to reset your password.

Mark it Helpful and Accept Solution!! If this helps you to understand.