"Hi, I am currently stuck on Task 4 of the 'Micro-Certification - Welcome to ServiceNow (Zurich)' course. My simulator instance status is showing as 'Terminated' with 0 instances remaining.I have tried unenrolling and re-enrolling in the course multi...
I am unable to access my Personal Developer Instance (PDI) because the phone number associated with my account for MFA verification is not mine. I believe it was entered incorrectly when the account was created.I am requesting assistance to recover m...
In our Instance, we can see 2 security tasks, but not sure how should we need to work on those tasks? is there any articles or documentation that has to be followed? if so please share me step to step on how to work on those security tasks please? B...
Hi Team, we have report full records of 1759, but ine of the user is not able to export full report data, he is able to export only 1600 report data only.but other user can download full report. Thank you
Hi All,What will do each option in Run Trigger when trigger is Updated in Flow designer? Please explain with an example and also please share any documents if you guys have?Regards,Rajesh Edaguttu.
Hello Team,I am requesting your support regarding a reattempt for the CSA exam. During my first attempt, I was unable to complete the exam due to technical issues. My second attempt was not cleared by my side.I kindly request consideration for a thir...
Hi Team,I would like to change the Incident number prefix from INC to XYZ.For example:Current Incident Number: INC0000012Required Incident Number: XYZ0000012Can anyone please guide me on how to configure this in ServiceNow?Thanks.
Hey All,I wanted to know that can we create flow using script in ServiceNow and which table stores which part of flow.
Hi all, I have 'Requested For' field on catalog form. If Requested for user is belongs to 'HR' department, I need to prevent submission of catalog form. I am using the below script. But it is not submitting form for Non HR users on portal side, but i...
How can we implement dynamic translations in ServiceNow?
On sbox1 user is able to impersonate other user, but in sbox9 the same user having same roles as in sbox1 is not able to impersonate users.Checked every possible thing, regarding roles, Also the user is having admin access.Can someone please guide wh...
Hi Team, Need approval /Rejection counts developed for RCA Ptaskswe need a new feilds to show the count of the approval /Rejection counts for RCA Ptasks in ptask tableThank you
Need to change the Servicenow text/logo in the homepage in Servicenow.Tried all methods but nothing is working. Regards,Avinash
Hi everyone,I’m working on a requirement in ServiceNow where we want agents to land directly on the SOW (Service Operations Workspace) landing page instead of the default Overview Dashboard when they log in or open the workspace.Currently, agents are...