Serevice portal Micro certificate
Hi , i would like to ask what is the path to get service portal micro certificate in ServiceNow .if we complete the service portal fundamentals micro certification assessment - will get the voucher ?
Forum Posts
Issue Importing Playbook via Update Set – Activities Missing
Hi everyone,I'm facing an issue when importing a Playbook from an XML file. I exported it from an update set in my dev instance and imported it into my test instance. However, after the import, only the Stages of the Playbook were present — all the A...
Flow Designer Restriction with Reference to the sysevent_email_action Table
I'm trying to configure a dynamic notification process for a customer to allow them to map Alert Rules to Notifications for specific stages. In Flow Designer, there is an action for "Send Notification" that requires a GlideRecord variable for the Not...
Need to hide the closed state value in earlier change task not for the last task in change request
for a specific field choice list (4 choices) on change request we have CTASKs based on the short description (only string values and those created on same time after getting approvals). for the ctasks, need to hide the closed state value in earlier c...
Passing data from Server script widget to record producer
Hi everyone, I’m working on a custom Service Portal widget where users select a Yes/No checkbox. From the HTML, I correctly receive “true” or “false” when the user clicks the checkbox. On the client side, I send this value to the server script using ...
Is there any way to figure out the used time to close a ticket?
For supportdesk management, I want to know how many days my staff are using to answer and close a ticket. Is there any table having related data, and any way to show the number of it?
Newbie to ServiceNow
I'm not sure if this is the right place. I am seeing ServiceNow as a must have in multiple places. I have no experience with it and want to learn more. I am interested in certifications but I believe the CSA one will be too much for a beginner.Is any...
Playbook activity actions
How to remove "skip" and "update" button from the playbook activity ??
script
Hi, Do we have any background script to run to remove inactive catalog items which are added to favorites in employee center for all users in ServiceNow. or do we have any alternative way to execute this the above task.
Resolved! why xmatters is integrated with servicenow in most organizations
why xmatters is integrated with servicenow in most organizations
what uis xmatters and who uses it
what uis xmatters and who uses it
Add more option in incident form
How to add More option in incident form.
In Portal getting this error (The page you are looking for could not be found).
Hi Team, We have migrated portals and catalog items from one instance to another instance. After migration there is a button in portal "Application Access". While clicking on it getting below error:- We have updated sys_id of this catalog item as...
Transform map Script
Hi All , I have a transform map and i am ignoring few categories but those categories name were created in choices . How do i fix this
Identifying where a group is being used in a Flow
Hi all,We need to find all flows, catalog items, and knowledge bases that are using a specific group. It’s something the client requested so they can understand the impact of changing that group.We tried running a query for the flows, but it’s not op...
