Is the list filtered to only display active incidents? Was the list sorted so that the Priority 1-Critical incidents show up at the top of the list? Was the List Editor used to modify the State field for 10 Priority 1-Critical Incident records?--- th...
I have service now custom application with this history. When promoting the change via publish and install method, it installes just fine to test but the catalog form is very old. possibly the first version.when I compare catalog items of the custom ...
after completing all the prerequested courses , icould not find the voucher nor the could register for the csa exam, anyon could help me on this
Hi all,im tring to add one link in mega menu (blue ribbon) after support view but its not being visible here.I've have added from backend with page id, different link but its not visible. 5 are already there, is there any limit i cant add more than 5...
I have made a custom data resource of transform type and not able to get the data in UI builder when I use that data resource.
Hi,We have migrated from Service portal to ESC.We are facing an issue that:There's one CI: "Other It Related Requests"When i search "other" i dont get any any result.where we have another CI: "Ninja NES"If i search "NES" it shows the related items li...
Hi,My project req:Instead of 'show more' button, catalog item counts should be visible in ESC like 10/30 on one click then 20/30 on second click and 30/30 like this.Page id: emp_taxonomy_topicIs it possible to do?Or if anyone has any understanding ab...
HiI would like to know how can I trigger a playbook by pressing a button on workspace. I do not want it the normal way of submitting a record or updating.
I am not able to book the exam and cant find page as well thought service now
How to Get Also Request For Values from Requested for type field on service catalog form client scripts?
I am trying to set up Virtual agent with Live Chat. I have a re-occurring issue where the virtual agent will hang, where it displays the blank screen while trying to connect but never connects, it just keeps trying to connect. When this occurs I h...
I want to add a pop-up, a redirect, or anything else that allows me to see the entire message created in the Content section of Provide Notifications.
Hi Guys can you plz help me with this (From the Problem record submitted in a previous activity, were you able to add it to the My Requests VTB?) i tried to complete my welcome to service now certifictaion while i got this error
Hello everyone,Could you kindly share any updated CSA exam resources or question sets, along with the latest topics I should review before taking the exam? Your guidance would be greatly appreciated. Thank you in advance!
Hi guys, I'm looking into validating my Start Date and End Date in my form using UI Policy Scripting. The scenario is as follows: 1) Column Label: Start Date Field Name: start_date 2) Column Label: End Date Field Name: end_date 3) Want to val...
