Hello Dev Community,I am working on a Paybook -based onboarding flow in ITSM. I have created a catalog item where the requester enters the necessary details of the onboarding user and submits the request.Once the request is submitted, an email should...
A security incident has been created, and the ABC team updated credential-related information in the work notes. We now need to identify which users have viewed this record and obtain a list of those users.
I tried to login into my account and then university and cannot get a code to my email via the MFA. My email and or password is working as I am able to login to my account, just not university. I have tried to clear my cache and different browsers an...
Hello People, I want to run a Zurich Instance that is hiberbanating but Build App button is greyed-out. What can I do? How I install Buiild app?
I want approvals triggered to a group on change request based on Priority of attached incident and Planned start date timing .I have implemented this through flow using action .When i'm testing only action by giving manual timings its working correc...
Spoiler Can someone please provide the list of checklists for testing post security patching activities
Hello Community,I am working on a ServiceNow Zurich instance and facing an issue while creating a scoped application using Studio.Issue descriptionWhen I go to Studio → Create Application and select Scoped, the application creation fails with the fol...
I used my PDI yesterday but the last used time does not seem to be updating. And keeps counting like I have not used it for over 6 days. I have cleared my browser cache but nothing changes. Any suggestions?
Hello I have a requirement please do helpRequirementSchedule a flow to run automatically every hour and another flow every 30 mins only between 8:00 AM and 10:00 PM (EST), on Monday through Friday
In this flow, after the approval is rejected, the RITM correctly moves back to Work in Progress. However, when it is sent again for approval, and the approver approves it, the RITM state does not change to Closed Complete as expected.
Hello,I am trying to log request body in SOAP message for troubleshooting.However the request body get truncated in HTTP logs, its not useful. Also all parameters are set using setStringParameter() method.Is it possible to get request body or log som...
I’m working on a requirement where the Assigned To user completes their work on the RITM, and then changes the State to "Pending Closure Approval".At this point, a Flow needs to trigger and send an approval request to the Assigned To user’s manager.
