Flow Designer is not triggering after submitting a catalog item

[wefw]

i created a flow designer and attached to catalog item, but once catalog item is submitted flow is not triggering.

Any help please

[Dr Atul G- LNG]

It should work. please share the screen shot of your configuration 

[Rohit Singh]

Hi @wefw 

Please check if your flow is active and also see if it is attached properly in your service catalog ("Process Engine").

Also make sure that your flow and service catalog is in same application. 

If all good but still facing the issue then share the snap shot of service catalog and Flow designer.

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

Regards,
Rohit

[wefw]

its active

[Rohit Singh · Accepted solution]

Hi @wefw ,

Is your REQ getting approved? If not them make it auto approved so that your Flow will get trigger.

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

Regards,
Rohit

[wefw]

yes, My Request is waiting for Approval requested state. once we are approving Request then flow is triggering