HRSD Usecases

Honey Shaik
Tera Contributor

yesterday

i want some HRSD Usecases, please provide me with defined and how to solve that usecase also..

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2 REPLIES 2

Tanushree Maiti
Kilo Patron

yesterday

Hi @Honey Shaik 

 

refer:

 Need Real-Time HRSD Use Cases with Solution for Hands-on Practice 

High Level steps to implement HRSD 

https://www.youtube.com/watch?v=J3JMB3rDzW4

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
ServiceNow HRSD Training | Advanced Work Assignment (AWA) for HR Cases | Real-Time Implementation
ServiceNow HRSD Training | Advanced Work Assignment (AWA) for HR Cases | Real-Time Implementation
youtube.com/watch?v=J3JMB3rDzW4
In this video, I have explained Advanced Work Assignment (AWA) implementation for HR Cases in ServiceNow HRSD in a detailed and practical manner. Advanced Work Assignment plays a crucial role in automatically routing HR cases to the right HR agents based on skills, availability, workload, and ...
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Honey Shaik
Tera Contributor

yesterday

Thank You so much Tanusree 🙂

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