The ServiceNow Custom Training team needed a standard project management approach but the team had no formal project management experience. Read about their journey to implement Project Portfolio Mana...
We are excited to share with you all the new innovations in Strategic Portfolio Management (formerly ITBM) for the San Diego release. Organizations are being asked to deliver value faster while managi...
Are you still sharing your vision and strategy using excel and PowerPoint tools? What happens if you need to change your roadmap? How can you update your plans and make sure all teams are aligned with...
The world’s changing. Fast. And organizations have to keep up, or risk falling behind and losing out to their competitors. That need to evolve rapidly is driving a lot of activity – agile transformati...
IT Business Management adds more capabilities to align investments to business value Enterprise leaders today grapple with misalignment between business objectives and technology projects which result...
Since ServiceNow introduced the Alignment Planner Workspace with Roadmap Planning last year, we’ve been helping organizations create and share strategic roadmap plans across their companies – which th...
The concept of the business_stakeholder role expands to Agile2.0 tables. There's some gotchas on this one though, which I outline in the video.
Man, I'm more stoked than I imagined after exploring NonMonetary Benefit plans in the ServiceNow Rome release. Now we can finally measure and manage benefits like... % of compliance Vulnerabilities cl...
Benvenuti a Roma!! It's that time of year again!! The Rome release is upon us. Here is the list of the new features and changes in the Rome release for PPM. The full list can be found here. Rome is no...
This video focuses on the ITBM resource management workflow
With the push of digital transformation to automate more business processes and manually tasking, it's time we automate applying a Project template to a Newly created Project. Time and time again, I s...
Here is the formula used to calculate "Score" for Demand and Project. Normalized value = (Input Value - Min value defined in metric) / (Max value defined in metric - Min value defined in metric) * cur...
OOTB, 3 Scheduled Data Collection jobs populate most of the PPM dashboard. The 1st one and most important is "[PA PPM] Data Collections Daily" this collects and populates the daily graphs on the dashb...
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Strategic Planning Workspace, Planning Calendar Cr...
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ServiceNow Plugin Activation Failure
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Data Segregation Options in SPM
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Technical Debt: A Hidden Blocker to Business Trans...
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Reminder: Webinar this week on Value Streams and S...
