We have a customer that applies different kinds of templates to their projects. One project template changed the Portfolio value to something they were not aware of, but the history did not show who, or why the field value changed. We tracked it down...
Can anyone speak to Milestones in SPW with a type of "deadline". These seem to be appearing on roadmaps without any type of creation in SPW. When a Key Milestone is created of 0 duration those show up as Key Milestones but where are these deadlines...
I feel like I am missing something obvious, nevertheless, I'm missing it. We've setup an operational resource plan, with an operational work type = "Incident Management." Also, a time card category of "Incident Management" which is mapped to the op...
Hi all,I can't figure out the correct way of how to perform a change correctly on an allocated resource, without messing up my cost-plans, planned and actual costs. This change on allocation is generally happens when either of the following two circu...
Can ServiceNow transform the Workday PRJ number to a Program versus a Project using a custom field?
Hi SN CommunityAny help appreciated. I am struggling understanding the role rates. Can anyone advise me the difference between 1) RESOURCE ROLE rate vs 2) RATE MODEL - role rate ?For what purpose would each rate be pulled and when/where? (e.g. Re...
I have a customer who is requesting to add risks to their visual task boards for briefing project status. They are able to present issues and opportunities (custom table) to the visual task board because both of these tables extend the base task tabl...
I want to change the X, Y and Z axis items in the Demand Workbench.Are there constraints on the types of columns that can be set? Are there any restrictions on the value?E.g. Can only numbers be set? What is the allowed range? (How is the maximum val...
For the project form, under the state field, what are the OOB values that are avaliable? We have Open, Work in Progress, Pending, closed complete, closed incomplete and closed skipped. We have a request to add 'On hold' and wanted to know if this wou...
HiHow the program percentage is calculated in program record.
We are implementing time tracking in ServiceNow. Plans are to track time to demands and project tasks. However the question has come up around the best approach to track time spent at the Portfolio Management or Program Management levels. How have ...
Hi Everyone I'm Akhil, a Product Manager at ServiceNow. I am seeking your valuable input on three key areas in SPM Gen AIDashboardsExport to PowerPointProduct Feedback module If you are interested to participate and product early feedback on pre rel...
Hello everyone!I am interested in learning how others are managing Programs records in SPM. When we engaged a third-party implementor with our original ITBM (now SPM) roll out, we were advised that along with every Program record created in the Prog...
I want the percent_complete field to increment if ANY closed state is selected. Right now it only increments if the Closed Complete is selected for a respective project task, ignoring Closed Incomplete and Closed Skipped. I think it is a business ru...
Hello,How can I modify the link between the state and the percent complete fields.When I change the state to "Work In Progress", the percent compte will be 0% when I want it to keep the same value. I would like :State "Closed skipped" or State "Clos...
