Forum Posts
How to add new column in rate line view - SPM (aka PPM)
How to add a new column in rate line view (rate model)? - Related to SPM (aka PPM)I have created a new custom column in rate_model_line table and need to bring that column in this view (refer screenshot)
Resolved! Resource capacity planning on planned maintenance tasks
Hey all! We are an organisation that are currently transitioning from a PPM system to SPM in ServiceNow. Currently we are developing a framework for planning maintenance tasks accross our organisation, so that we can prioritize these along with proje...
Email Digest Logs
Hi, So I am configuring Email Digest for a Notification Record which would fairly work. In the case of primary emails we are able to observe the Emails in the System logs>Emails. Is there any way to observe the same for Email Digest notifications, so...
Resolved! Agile board home tab
There is a video on the bock page link below. At about 1:46 they click on a tab called home that then show what looks like a PA Dashboard with Burndowns etc. Is there a special plugin needed to get this as we don't seems to have access? We have the P...
How to Configure Project Workspace?
Hello, where and how can the project workspace be configured? I am looking to change the RIDAC drop-down options once the the project is selected and the drop down in the upper left corner is selected to RIDAC, the drop down on the right becomes avai...
Clarification on ServiceNow Plugin Installation and Cost Implications
Hi everyone & @Maik Skoddow @Dr Atul G- LNG I have a few doubts about plugin installation in ServiceNow, and I'm hoping some of you can help me out. Could anyone provide answers or clarification? I'd really appreciate it!In the ServiceNow instance, ...
Make mandatory benefit plan
Hi Community, My requirement is to check for benefit_plan record is attached or not on demand form, when demand is in submitted state and demand phase is in submission . So whenever the validate UI action will be clicked it will check for benefit pla...
why external users cannot able to access Visual task board even they are member?
Hi All,Actually on Project we a Custom list collector field , in that we have add our customers to that, now on the visual task board we added them as a members , so they can go through the vtb though link, but when they are click on that project the...
Resolved! How can we create a Group by View in ServiceNow
Hi Can someone please help me in creating Group by View, wanted to have Grouping based on capability
Percent complete field on project form of an Agile type project
We have Agile and Waterfall projects. The Agile projects have Epic, Feature and Stories, scrum tasks. There are users working on these Stories and also booking time to it but still the percent complete field on Project form remains as 0 percent. I fo...
on capacity planning when resource type as role %Utilization is not working
Hello on capacity planning when resource type as group/user the overview and %Utilization is working on as expected as shown below on capacity planning when resource type as role the overview is working as expected but %Utilization is not worki...
how to sort by resource plans by name in allocation workbench
Hi Community, I have one requirement to sort by the resource plans by Resource Priority in allocation workbench, can anyone help me how to sort the resource plans.Thanks in Advance,Harsha Reddy.
showing error when adding comment/reply on idea.
in idea portal when user with all access trying to comment or reply on idea getting an error message.given roles below Please suggest what can be done to not show error.
Convert to RIDAC pop up "Select task type" modification
Hello,where can I modify the Convert to RIDAC pop up "Select task type" choices? I am trying to remove the decision option, since it is not being used. Thanks
