I cannot see the project Tasks in the Planning Console
Hi - In the Project Planning Console - I have lost the ability to view Project Tasks on the left pane - all I can see is the Gant? Howe can I fix this?
Forum Posts
How to update the Cost Type automatically created in Cost Plan from Resource Plan
When I create a Resource Plan, the corresponding Cost Plan that is created is automatically assigned a Cost Type of "Labor Capex". Does anyone know where I would go to change this default? I want it to default to another one of the Cost Type option...
Can you edit a "Processed" Expense Line?
I have an issue where once an Expense Line has been changed to the "Processed" state, my Project Managers are no longer able to make any updates to the values (read-only). We require the ability to edit these in the event of a change in data or a ke...
Dashboard Demand
The Demand Management is split in 5 phases Draft, Submitted, Screening, Qualified and Approved. Per phase the DM has to complete few requirements prior to move to the next phase. I need a dashboard that monitor if the information is fulfilled accordi...
Resolved! Project Phase vs State
Can anyone explain the difference between Project States and Project Phases? It seems that there would be a consistent tie between these, but I can't figure out why they are separate... seems redundant?
Resolved! How do I create a report to show project completion over time please?
I want a report to show projects progress over time. I can get project percent complete at a given point in time but not to show progress over weeks or months. Is the history of project percent complete stored in a ServiceNow table that I can u...
Automate the project phase change process
Hi there! I found a solution in order to automate the phase change when I change the project state. I just went to the corresponding process flow and set the conditions with the state values insted of the phases (on pm_project table):sys_process_flow...
Cost Plan Actuals not showing in Project "Actual Cost" field
All, I have a situation where I have a an actual cost entered in a project's Cost Plans (in the field Total actual cost). But when I view that project in the project table, the "Actual cost" column still shows $0. Is there a job or action behind th...
Resolved! Set up a triage board in SAFe
Product documentation to 'Set up a triage board in SAFe' step 3 'select Triage board', there is no Triage board option. I have scrum_product_owner role, what am I missing?
Resolved! Best practices concerning demand management
Hello, We are considering using demand management. In that regard i have 2 questions : 1- What is the recommended organisation needed to support this process : Our IT direction is organised by technologie (SAP, O365, ServiceNow etc...), what is the b...
Does ServiceNow has an OKR plug-in?
Hello all! We have a client that uses ITBM, and a custom application to track KPI´s and OKR´s on their organization. This works fine, they take SAFe information of Epics, characteristics, user stories and make some nice dashboards on a custom made ap...
Discount Rate % and Internal Rate of Retunrs %
Got the message as below when cost plan is added. How Discount Rate % and Internal Rate of Retunrs % and Net Present Value are calculated? And why it did not calculate for below example?
Resolved! Cost Plan vs Project Budget
Hi, What is the exact difference between a cost plan and a project budget? Can a cost plan be converted into a project budget? Kind regards, Mathias
How do you automatically calculate the % complete for project tasks in the planning console?
Currently we have to manually calculate and populate the % complete on project tasks in the planning console. How do we automate this?
RoundOff Property on Planned hours in Resource plan & KB0959650
Hello Community, I can see Planned hours in Resource plan is taking round off value, if the given input is 7.43 hours it is considering 7 hours, which is not expected by our client, I have gone through Community and knowledge articles, where it says ...
