Resolved! Can I link an approved Demand to an existing project rather than creating a new one?
Can I link an approved Demand to an existing project rather than creating a new one? I have bucket projects that will take the work from multiple demands.
Forum Posts
Resolved! Company tables referenced from Demand
Hello, This might be a basic question but I would like to choose Company(core_company) item from Demand(dmn_demand) table. Demand has a reference type field from Company table but choices are very limited. How could I make all of the companies shown ...
Resolved! How do you measure Project On-Time Delivery?
How do you measure whether a project met the planned go-live date and was delivered on time? We have configured the system with an additional go-live date field and a check box for "delivered to customer" to support this measurement. However, we woul...
Resolved! Demand, Project, Resource Plan database view
Hello,I would like to create a report showing monthly FTE per Demand/Project and try to make a database view combining Demand, Project, Resource Plan, Resource allocation table.However when I try it, no record is shown.Would anyone help me with this ...
Resolved! Management of resource holidays
Hi there,I would like a suggestion for the tool to be used for the management of resource holidays.I have tried to use "My calendar" but since I have to enter 24 out of office hours so that the resource is not available on that day, the resource repo...
Add Views to Dashboard.
In the investment portal I can create Views from Portfolio. How can I add the views to dashboards. I am able to add Investment portal as Dashboard tab to a Dashboard using investment portal linkType url steps : added New Tab to existing Dashboard s...
Process for making changes to an already confirmed/allocated Resource Plan
Sorry I have one more question with regards to requesting changes on resource plans The PM can request changes to RP if the plan is in requested or confirmed state In instances in which the plan has been confirmed/allocated I know that there are opt...
Resolved! Asteriks for mandatory field not visible on form
Hello all Have an interesting issue in the Agile Development module. The field "Acceptance criteria" is mandatory, but the asteriks is not displayed in the form. For the Short description this is displayed correctly. If you leave the field empty and...
Resolved! Can there be more than 1 dashboard owner?
I need to change the owner of a dashboard in PPM which I believe only the dashboard owner or dashboard admin/admin role can do. Does anyone know if more than one individual can become the owner of a dashboard? Thanks in advance.
How can I Edit/Change Project and Project Task dates. I am not able to adjust the dates. Help?
Hi, I want to change/adjust the Project Task dates. Which I am not able to do as they are read-only. How can I do that? I have admin access. Thanks, Vaishnavi
Resolved! Difference between Planned Cost and Confirmed/Allocated Cost
Hi everyone. I have a simple doubt but I can not discover what am I doing wrong. I am charging a Resource Plan for a Demand without Rate Model so I want to have the rate of the Role. I am charging a Resource for a Role - DBA Role - that has a Rate $ ...
Test Management 2.0 and Agile Releases
I have two questions. 1. Does Test Management 2.0 require any extra licensing or subscriptions to use? 2. What is the difference between releases under Agile 2.0 and releases under the core platform? (see screenshot for context)
Resolved! Demand Process flow
Hi, Could you explain me how Servicenow do to swich between "Complete" and "Deffered" in the process flow ? Regards
Need to display email script information in a table format for the notification?
Hi All, I want to display to display email script information in a table format for the notification?, this notification basically trigger when fields(termination value , contract termination) changes Email script : if (event.parm2 == "contract_ter...
Project Budget - Approved Budget with a multi year project
Once a project has an approved budget, we only need to track the actuals against the overall budget. I want to know how other people are handling this from a tool perspective. Is it necessary to update it every fiscal year? Let's say we started wi...