Here is a message from Greg that I am posting for him. Good morning, For those that I may not have met on the phone, my name is Greg Sahnd with Sacramento Municipal Utilities District (SMUD) in California. My role at SMUD is a leader in the IT PMO a...
Hi Everyone, Badly needed your help. I have this requirement where I need to make the customize field I create "u_actual_cashflow" to become read-only in the expense line if the parent expense line has a child expense line. I have this script const...
Hi, I have few questions on PPM Sub Projects: 1) Benefit of using a sub project. How many sub projects can be create. 2) Can we have a sub project's portfolio and program to be different from its parent project. 3) can we add status to subprojects a...
Hi,I would like to send an email notification via dot walking on a form.The Form in question is the alm_hardware form. It has a field called Assigned to which is a reference field to the user tableOn the user table the user managers field is presentI...
Hi All, Do we have any OOB reports / dashboards available for demand management ?
We would like to explore the use of test management in ServiceNOW rather than manage our current test plans / cases in Excel. What would be the best way to represent this on a story? Would it be as simple as adding a related list to a story that woul...
How to write server side script to update the field values from one field to another field in Project module ?In Project we have field called State and Status.My question is how to set the field value on State ( current value of state )will u...
Does anyone have details or preferably a video of how the "Help The Help Desk" tool work in Servicenow? The stuff on Docs are not too clear.
Hi, I have enabled plugin "Id: com.snc.ppm_innovation_management" to get the Idea Portal App in Orlando Idea Portal got activated and able to see in side bar/navigation pane However my users are getting error "Missing module id / Invalid module id!"...
I am currently assessing the Test Management plug-in for use in our team. Our needs are simple; we are responsible for multiple applications for a number of customers. Most of our testing is automated, but we need some manual testing before deploying...
What is Estimate at Completion and Estimate to completion in PPM, how servicenow calculates the value? its so confusing
Hello all, Anyone know the solution(suggestion) for me about : Remove(disable) item "closed" of choice list "state" from the list table by specific role user.I find some article relative the choice list, but it use for the form table.
Hello, I`d like to add/modify fields on a Project Status Report. Whenever I`m adding a field to the Create form, then on Save there are no changes in the outcome. Thanks!
Hi allWondering if anyone has an easy way to move existing project tasks to another exiting project?was think a UI action would be good.issue i have is i can change the project reference field, but looks like there are other connections to the projec...
Is there a list showing what the definitions are for the Release task statuses?Looking to find out what each one means.
