Hello, I am new to Servicenow and I would like to know how to configure an email notification in a servicecatalog workflow. The notification will go to non itil user's manager for approval. If the manager replies approve , I want a task to be creat...
What is the relationship between the resource plan and the project task? We know we can tie a resource plan to the project task. We are not sure of what the behavior is after that. For example: You create a project task with 100 hours and tie a re...
Hello Everyone, I have a requirement like I need to trigger 5 scheduled jobs from UI Action(List Banner Button) script. For that I have written the script, but the issue i am facing is the while loop is taking only one sys_id from among the 5 schedul...
This post describes the behavior of the Project Scheduling Engine in the Fuji & Eureka releases. This post covers the following topics: Project ScheduleTime ConstraintsDates & DurationRelations All examples in this post assume use of the out-of-box P...
I am very frustrated by the design of the demand and project tables. They share sooo much data, and when looking at a pipeline view, we really need to be able to look at LISTS that combine data from both tables. The list would contain textual infor...
I need to do a report from the Business Application down to lower level CI Relations: Business Application Application Service Environment Server(s) Servers(s) Components(s) etc I can't seem to gr...
Hello, I'm relatively new to project portfolio management. I'm looking for advice for what I'm trying to accomplish. Here is what I have tried. Please let me know if there is a better way to do this. I would like to share a report with non-ITIL users...
In the Idea Portal, I submitted an idea as myself (admin role/demand manager role)and I also impersonated a user with just the Demand_manager role without issue. I impersonated a user without the demand_manager role but who has other ServiceNow roles...
Checked most of the project scripts and cant seem to find where the work_start & work_end dates are being set to read-only. Please would someone be able to advise. Thanks!
Hi All, I want to set a negative value in a duration field. Is it possible to do so? Any help will be appreciated. Thanks in advance.
If no resource plan is in place when I book time against that project, what is my hourly rate derived from?
From Docs article on project import.... "Time constraints: The Project Management application Start ASAP and Start on specific date constraints. The application sets the time constraint for imported tasks to Start on specific date if their Microsoft ...
In our Agile process we use Points to indicate the level of effort need to complete a story. We use the Fibonacci sequence to assign points to a story. The points are usual assigned at the time the story is created. During sprint planning, we start e...
Hi everyone, I've been trying to configure Test Management 2.0 to use it for various UAT/ Regression testing coming up. I had a couple of questions that I haven't been able to find answers to on the SN website, and thought I would post here. Thank y...
Hello, We have a requirement wherein we need to give reporting access as well as read only access for Incident/Task/Problem etc.We have activated the Business Stakeholder plugin and are trying to use Business Stakeholder role,but it is not working as...
