Hello everyone, I’m currently working on an SPM implementation and I’m trying to understand the best way to represent my client’s real project lifecycle in ServiceNow. At a high level, their projects follow this process:Project requirements are gathe...
How do you deal with group membership changes in relation to resource assignments?My org is leverages resource management heavily. We've got dozens of active demands & projects, hundreds of groups and dozens of resource plans. We're preparing to ad...
Hi, In the native UI, when I go to Demand Record (dmn_demand) , i have in the related list the 'Cost Plan'.Under this related list i have two options: 'Manage' and 'New'.but if i go to Strategic Planning workspace, i only have the 'New' option withou...
Hi everyone, What licenses and plugins are required to fully utilize Investment Planning in ServiceNow? Are there any dependencies on PPM/SPM or ITBM we should be aware of?
In the new project workspace, is there a way to set budget by cost type? (labor, hardware, software, etc.)The servicenow documentation still refers to the old project budget allocation instead of going into the project workspace-->Financials-->budget...
Hi Team,I am facing an issue in the ServiceNow SPM module. After filling the Demand Intake form and navigating to the Demand record, the related list displays Demand Tasks. However, when I try to sort the order or other fields in that related list, t...
Hello,I want to add "Business Unit" field om the Popup form of Demand. As we navigateworkspace -> Strategic Planning Workspace -> Portfolio Planning -> Planning -> create new record or open existing one -> click on "New Demand" button -: new popup fo...
Hi Experts, User has reported issue that the strategic priority record is not editable by other users except owner. When we checked we dont see contributor field option which is available in Goal records to allow other users to edit the record. Pleas...
Hi Team, We have a requirement to Integrate ServiceNow with Google Chat. Kindly help us how to integrate ServiceNow with Google Chat. Thanks in Advance.
We are trying to build a project template where project tasks have defined dependencies and planned durations. The idea is that when a new project is created from this template, the task dates should automatically calculate based on the project’s pl...
I am curious to understand how other customers successfully use Resource Management across ITSM and ITBM. We have a medium-sized IT shop that does a mix of Waterfall and Agile projects (but are moving to a place/culture where an iterative/incremental...
In '26, our team will start managing our work using Agile 2.0 with sprints. I'm trying to prepare by setting up our products, teams, sprints, releases, etc. We have a lot of Products and Themes that were used during our implementation last year. Som...
Would love to connect with like minded people, I am an MBA-MarketingCurrently studying SPM, PMP Email me: itshadisheikh@hotmail.com
Hello, Our Project Manager's want to be able to see a full list of RIDAC in one click, not clicking through each tab on the Project. I know once you convert them, they will show under RIDAC entries, but this means you will never see Risks. I've tried...
Hi everyone, I’m trying to implement multi-currency in my ServiceNow instance, but I’ve run into some trouble. I want to set EUR as the reference (base) currency, but all posts and documentation say that I need to enable Single Currency mode. However...
