Per the ServiceNow documentation, to create rate models, rate model attributes, and rate lines, users need the pps_admin role. I have granted the pps_admin role as well as the rate_model_admin role to the users. They are able to create the rate model...
Hello All!I have a requirement where I have to re-order the widgets in Financials in classic project workspace (Planning Console)I want the Budget Cost widget as First and then Total Planned Cost, then continued with Actual cost and others. Thanks an...
In the Investment Portal 'Period' and 'Quarter' are showing data as expected, however, ther is no data for Fiscal Year. I reviewed the data on the Fiscal Periods table and everything appears to be configured correctly. Fiscal Period Data: Quarter ...
We have started up an integration with Azure DevOps and have linked Features, Epics, and User Stories to forms in our ServiceNow instance. We are now trying to add Bugs to the Defect form on ServiceNow (rm_defect). However, despite mimicking the set...
I recently migrated to Resource Assignments from Resource Plans, and I'm having trouble creating Resource Card filters in the Resource Management Workspace. No matter what I select, I get all resource assignments instead of the limit I want. This h...
OOTB Behaviour : Currently when a Project is created from Demand , all Resource Assignments move from Demand to Project.Requirement : To control and move only certain type of Resource Assignments to Projects We have established a custom field on Reso...
Question(s )Is there a recommendation / best practice, where to start / to define the different kinds and levels of costs?The Big Goal / Use Case:You have a Service orientated organisation based on CSDM 5.0 and you want to define / track all the cos...
I want to create a business rule that triggers when the Idea record state changes resulting the creation of new Epic (or idea is convertes into Epic) after that the story should be created automatically.But I am nor able to find any UI action that s...
Topic: E2E Service charging (SPM + Cost Management)Issue: scheduled job called “Process FM Cost" disappeared I’m currently trying to understand the end-to-end logic of service charging (SPM + Cost Management) based on CSDM. While doing this, I came ...
Auto select or populate Project Templates based on a field value.We are trying to automate the Project Template selection based on the selection of a field value on the Project workspace, but not able to reference the Project Template from Workspace....
I have a huge data of Service instances and application services and mapped applications , need help in building the relationship between them . As manually adding is time consuming, Need some way(script/BG) to create this relationship between the se...
Hi,I have my Digital portfolio management(DPM) dashboard stuck at loading,Cleared the cache and tried everything i could think of, but no luck its same, Can someone help on this?Below is the screenshot for the same
When opening a contract in the Asset Workspace, the values for Payment amount and Total cost are rounded to the next number. When I open the same record in the backend, the correct values are shown. Any idea why that is?
How do I add an attachment to RIDAC decision in ServiceNow Project Workspace? I cannot find the paper clip icon used to add attachments.
In the pm_project table there are fields that refer to a quantity of hours as Type "Duration". Any field that contains some quantity of effort should be of type -- integer. For example, 8 hours of effort can be spread across an indeterminate number ...
