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Difference between Resource Plans and Resource Assignments

Dear Community,  Please help me to understand how does "Resource Assignment" work and what differs it from "Resource Plan".  I have following questions:1. Why when resource assignment is created resource gets automatically allocated (hard allocation)...

c-vkondrat by Tera Contributor
  • 1316 Views
  • 1 replies
  • 0 helpfuls

SPM - Demand budget and cost center

Hi all, There's any relation between demand budget and cost center? It is possible to connect them to verify for example if overbudget scenario occurs (maybe once expense lines are processed)? If so, with SPM Pro this feature is included? Many thanks...

Tommaso2 by Tera Expert
  • 302 Views
  • 4 replies
  • 1 helpfuls

Resolved! Project Workspace

I'm trying to move my work into the new project workspace, but one of the things that drives me absolutely bonkers is the lack of ability to filter the list of projects under my projects and all projects.  Sure, you can search or use some sorting met...

Platform analytics workspace inside of DPM

The out of box behavior of the DPM to visualize data with KPI-groups, shows daily updates.When clicking one of these widgets, is it possible to get to the platform analytical workspace so that more detailed details can be extracted from the data? For...

Resolved! Convert Idea to Task - add other task options

Hi, On the Idea Form there is the option to 'Create Task'  which gives the option to 'Convert an Idea to task'.  The options available are either Demand or Project. Is there a way to add other options to that drop-down - e.g. Incident/Service Enhance...

Dan Brown2 by Kilo Sage
  • 5176 Views
  • 16 replies
  • 33 helpfuls

Mystery choices in field

In the project phase field there are 5 choices listed.3 of them we want to keep2 of them we don't.... but they don't exist anywhere We want to get rid of "CXO Queue" and "PMO Queue" They don't exist in the configure choices Not in choices  No diction...

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Demand - Automated prioritization

Hi all, It is possible to automatically prioritize a demand based on specific criteria?e.g. if the demand is opened for a specific department, then the priority would be higher I know it is possible to prioritize demands from "strategic planning work...

Resolved! Unable to export to PowerPoint?

Hello I am new to this forum and am the new product owner of our ServiceNOW PPM module, trying to learn more about it's capabilities.  I watched a video that shows a user should be able to export a roadmap visual to PowerPoint however I don't have th...

tag9trogers by Tera Contributor
  • 535 Views
  • 3 replies
  • 2 helpfuls

SPM License allocation

The inability to assign only project tasks to users with only fulfilled licenses ( ITIL users who don't need to see the entire project, only their tasks) has put a roadblock in adopting SPM for our teams.    What is the impact of applying SPM license...