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CWM

In legacey servicenow there was a UI action called 'Create PO test' but this was custom. When we replatformed we decided to not re-create this customization and instead ask users to use the OotB approach which is create the story from the agile board...

NIK18 by • Tera Contributor
  • 938 Views
  • 3 replies
  • 1 helpfuls

Change default selection layout on planning page to Grid

Is there any way to stop enforcing the default to All the Planning page layout?  Our users want to retain the choice they've made for their user sessions across projects, or if that's not an option change the default to Grid instead of All 

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YvanMartino by • Tera Contributor
  • 2051 Views
  • 11 replies
  • 1 helpfuls

Custom assessment types and notifications

Our demand group is using some assessment types they created to have more control over the questions that are asked when assessing different demands. These are not triggered based on actions within the demand but are sent manually from the assessment...

Resolved! Resource Management Licensing

Is it still the case that Resource Management is licensed based on the number of users with the pps_resource role, rather than the number of Resource Profiles created by the Employee Definition?  I know HR's model is based on profiles, but I was unde...

Weekly Check In within CWM

Hi All,We are using ServiceNow CWM to replace an existing OKR tool. Many OKR tools have weekly check ins for their tasks, can this be implemented in CWM? Any ideas? Thanks!

Resolved! Unable to Retrieve Tasks Assigned to My Office Group

Hello, I have accepted the challenge to figure out how to create a report with just my group's Open TASKS only. I have verified that our assignment group was created but unfortunately, we have not found a way to remove the other groups Tasks when cre...

NoeN by • Giga Contributor
  • 1236 Views
  • 2 replies
  • 0 helpfuls

Add button on RIDAC Monitor in Project Workspace

Hi there, I am trying to add a UI action to this view of the Project Request Changes form in the new Project Workspace. The UI action shows just fine from the record view in the Details tab, but not in the RIDAC tab. Has anyone had success with this?...

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Anna T_ by • Tera Expert
  • 985 Views
  • 1 replies
  • 0 helpfuls

Date Entry for tasks - Planned dates and Actual dates

I'm trying to update planned start and end dates in SPM and have run into a two issues:When I enter an Actual Start Date, the Planned End Date updates to the same date.  This is the case even if the Planned Start Date is after the Planned End Date.So...

Rita Chang by • Giga Contributor
  • 825 Views
  • 1 replies
  • 0 helpfuls