Hi, On the Idea Form there is the option to 'Create Task' which gives the option to 'Convert an Idea to task'. The options available are either Demand or Project. Is there a way to add other options to that drop-down - e.g. Incident/Service Enhance...
Hi SPM Community, I'm reaching out to gather feedback on adoption of the **New Financials Experience** for managing financials across demands, projects, and other work items. Whether you are a customer or partner who have fully or partially ado...
Hi community, I am having an issue working with UI Builder and I hope you can help me. The company for whom we are working has asked me to prevent people from modifying planned durations from project workspace if the project has already started. I tr...
Hi all,We’re on ServiceNow SPM and seeing a difference between Project Workspace and the Classic Project form:In Project Workspace (New UI), on the Stakeholders tab, we can delete a stakeholder without issues.In the Classic Project view, the Delete o...
Hi All,I would like to know how the project task and project percent complete fields are updated in ServiceNow. For Project tasks, I see the field is updated as 100 when task is closed complete. Is it not calculated based on start and end date, work ...
Hello AllIn NERM, is there a way to report on Resource Assignments that have been extended. In previous resource management module with Resource plans there used to be a fields to capture Extension state and type. Is there an equivalent we can report...
If we alter a project resource assignment with a revised effort and recalculate costs we see the expected adjustment. If we change a role to a different one (which has a different rate) and recalculate, we do not see a cost adjustment. If we do both ...
Dear community, I have a request for Clarification: SPM, CWM, Agile, and Digital Product Model Integration, to gain clarity on the intended usage and hierarchy of the Digital Product entities and their relationship to SPM -existing Idea, Demand, Agi...
Hi everyone, We are currently implementing ServiceNow SPM for a customer and we have a specific requirement regarding cost allocation. In some projects, the financial team needs to split the project costs proportionally across two (or more) cost cent...
Dear ServiceNow Community, As we are preparing to transition from Agile Development 2.0 to Collaborative Work Management (CWM), I am currently working to better understand the new functionality in order to be well prepared for the upcoming change. I ...
Hi everyone!I have a problem with a field on the Cost Plan. The field 'Total Actual Cost (actual_cost_default_currency)' doesn't update with the total amount of the related Expense Line. The value remains at 0. I don't understand why. How does this f...
Dear allI'm CIO and and a 40 people in my group. the people has ITSM and/or SPM module.Actual i used the Porfolio Planning WorkSpace and Service Operation Workspace to following the activities.Montly i have the meeting with different groups , for exa...
We are new to SPM/SPW and I'm struggling to understand Goal Framework for SPM and how it works. I've found some good posts and videos that help, but I don't understand why Goals can only be associated with one assigned entity - which appears to be t...
We just installed the new Project Workspace, and it's really good! I discovered a new Docs section, which allows folks to put project meeting agendas, project charters, and basically anything related to your project directly in your project. It looks...
I have a project I managed in Project Workspace, including creating a lot of Docs. I am now exploring SPW for wider use and opened that project as an example. When I clicked on the Docs tab in SPW, there were no documents listed, almost as if it's a ...