Resolved! Multiple idea Portals
I would like to have multiple idea portals in my company, not use categories to separate, as I want to use categories in other waysCan this be configured in ServiceNow?eg Portal for Product APortal for Product B
Forum Posts
Unable to update LinkedIssues field in jira from ServiceNow using Jira Spoke
I'm trying to integrate ServiceNow and Jira using Jira Spoke present in Integration Hub. When I try to update Lineked Issues field in Jira from ServiceNow. I'm getting below error. Error: Field does not support update 'issuelinks' (Process Automation...
Resolved! Not able to edit percent complete in the New Project workspace
Hello Community, It seems I am not able to edit/update the percent complete of a task from the New Project Workspace. It shows an error msg "Grid is not editable" . Actually no fields on the planning console are editable in the New Project Workspace....
Analytics Dashboard is returning an error
Hello. When trying to look at the Analytics tab of our Project Console, we keep getting this error:I've seen some similar errors going on in the Community forums and it has been suggested that this may be a ServiceNow issue. I'm wondering if this i...
Workday Integration for Timesheets
Getting a client started with SPM and wondering how we'll handle utilization. They use Workday for timesheets and don't want to duplicate effort by having to use SPM for time cards. There also isn't any existing integration with Workday. Is there a s...
CWM Task start/end date anomolies
We've started using CWM and have noticed a couple anomolies with entering start/end dates on CWM tasks in the task board list view: 1. When entering a new task and entering start and end dates, the dates will sometimes revert to a date in the 0000-00...
Resolved! PPM-Project workspace missing status and docs
HelloI have the same plugins installed in these 2 instances both xanadu however im missing doc templates and status reports view in one instance. do I have to turn something else on? Appears that the summary-details-Planning-tracking-status report v...
Resolved! Best Practice? Enforcing Max Member Count on Resource Assignment Groups (sys_user_group)
Hi everyone,I'm working on a use case where we need to enforce a strict maximum number of users assigned to any given Resource Assignment Group in SPM.Business Logic:Limit group membership to 100 users.Applies only to groups that have the pps_resourc...
Project Status Report in New Project Workspace
Hi All, I'm working on a new Status Report Template in the New Project Workspace 6.1.0 I would like to limit and sort data. For example: Risk sort by Risk StatusCost Plan: Only include current fiscal yearConditional formatting on status report histor...
Resolved! change the look of the new project workspace
Hi, all.Is there a way to change the look of the new project workspace?In particular, I would like to change the criteria for which projects are displayed in “My project”.
Resolved! How to delete/remove resource capacity/aggregates after employee has been terminated?
Let us assume that we have an employee who was part of the organisation until 01 Feb. 2025 but his capacity and aggregates are generated until 31 Dec. 2025, using the related links on the employee record on sys_user table. Now the resource_aggregate_...
Disable scoring in strategic planning in servicenow
Need assistance hiding this scoring section, as it will not be used in our implementation of the Strategic Planning Workspace.Please refer to the attached screenshot for reference.Thank you!
Project sync issue - the request cannot be processed due to an error in syncing
Hello community,I have a sync issue.I have a record/Project on the pm_project table and the same Project/record on the sn_align_core_project table.On the "pm_project" table, FORM view, field "percent_complete"value = 20On the "pm_project" table, LIST...
Resolved! Can roadmaps in the APW be configured to use planned start and end dates rather than approved start and end dates
Can roadmaps in the APW be configured to use planned start and end dates when extending dates or dragging and dropping items (that result in dates being extended) rather than having the approved start and end dates being altered. I have a business pr...
SPM - Resource Management
Hi all, - How Resource Manager is informed that specific resource assignments are created?E.g. notification?- Based on this the resource card is created to manage the requested pool of resources, right? - How the appropriate Resource Managers are inf...
