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Forum Posts

Extra section is created on demand form

I created a custom view on the Demand table and added an additional section named "Label". I am now trying to remove this section, but I’m unable to edit or delete it through Form Designer. Additionally, the section is not appearing in the sys_ui_sec...

surajkorade by • Tera Contributor
  • 1086 Views
  • 3 replies
  • 0 helpfuls

Resolved! Platform analytics schedule export as PDF being truncated

Dear Community We have an instance where a dashboard built within platform analytics and being shared to other users via pdf and email is being truncated.  We have created a data visualisation using a pivot table and when I include this visualisation...

SPM Plugin – Program Manager reference field not populating users

Hi everyone,I’m currently working with the Strategic Portfolio Management (SPM) plugin in ServiceNow and encountered an issue related to the Program Manager field.I have assigned a Program Manager role to a user, but when I try to select a value in t...

Tejonath by • Tera Contributor
  • 708 Views
  • 1 replies
  • 0 helpfuls

Add custom fields to financial baseline page for demand.

Hi,I want to add custom fields on the financials baseline page. I have already added the custom fields on the Demand Baseline[dmn_demand_baseline] table along with the mapping on Baseline Configuration Field Maps [baseline_config_field_map] table. Th...

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HameetK by • Tera Contributor
  • 568 Views
  • 1 replies
  • 0 helpfuls

Using AI Search, "View All Results" isn't showing a Case Record

I am configuring AI Search (Next Experience Search) and have added the Case table as a searchable source.When I search for a specific record number, the correct Case record appears in the dropdown results. However, when I click “View all results,” th...

kfitch by • Tera Contributor
  • 1245 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to Hide Form Sections?

I'm wanting to hide the Preferences section from the Project Task form (pm_project). From what I'm seeing there's no clear/easy way to flip an Active field like a lot of things on forms.  Is there a simple solution to hiding form sections?

MBarrott by • Mega Sage
  • 10869 Views
  • 16 replies
  • 13 helpfuls