Hi all,I’m joining a new organization where three separate business units are being consolidated into one. I’ve been brought in as a senior architect/consultant to lead the ServiceNow SPM/PPM strategy. Before I begin solutioning, I want to make sure ...
We migrated from Resource Plan to Resource Assignment last month and I have a question about functionality. We plan our resources for the entire fiscal year (7/1 to 6/30). When we migrated, the resource plans that were evenly distributed for each mo...
Hi Community, We are using SPM and the Strategic Planning plugin and we are confused about how are we supposed to maintain the goals in the system. In SPM there is a [goal] table, where goals could be related to strategies and used by Projects and Po...
If a Project, has subprojects, I would like to omit the Parent project from the reports and show only the subprojects so for example if Project A has subprojects B, C and D, when I run my report, I would like for B,C and D only to show up. I cannot u...
How do I request access to the SPM event record for "SPM Resource Management Workspace: How to Set-Up &."?When I click on it, it is telling me access denied.
Hi Folks, I was wondering if anyone's organization has implemented "Digital Products" but not on a 1:1 level with Business Apps, but rather as something higher, possibly even at the Capability level? Imagine Product XYZ, which consists of Business Ap...
Hi Team , I have configured Workspace Preview view in dev environment and i can see it new project workspace.When i click edit task in new project workspace form opens in Workspace Preview view .But when i moved this test environment , in native i ca...
Hi Everyone, are there any best practices in term of what objects should be ideally captured when raising a demand, and how do you ensure the demand gets assigned to the appropriate team/person that should manage it? OOTB, on the demand form there is...
Hi All, I am trying to display a error message on change of any field on project task in below Planning View on Project Workspace but it is not coming using a Business Rule . It works fine in native end though. Please find the below screenshot:Busin...
Is there an option to auto save in the planning console part in SPM? the guys keep getting caught out and end up losing work.
Hello, I want to create a template for SOFT and DEVSUP, each has its own unique phases. I have found some information on templates, but I can't find any information with step-by-step instructions. Can anyone help please? ThanksMatt
Has anyone noticed that the business rules don't behave as expected in the new Project Workspace? For example all rules that contain the command "current.setAbortAction(true)" cause problems since script include "ProjectWorkspaceSaveApi" throws an er...
There are 4 places where we can record rates for resources: 1. Rate model and Rate lines 2. Rate on Resource Role 3. Rate of Resource Group 4. Default Rate system property On top of that we have a rate over ride (which is simply over rise a rate whe...
Hi Team,I would like to create a custom filter similar to the Type filter, which will be applied to either the Supplier table or the Category table. This filter should have two selectable values, such as A and B. When a user clicks on one of these va...
Is there any way to customize / configure the colours used when drawing the Gantt bars in the new UI "Project Workspace" Gantt? I see two use cases that I would like to be able to cover: a) Colour the bars dependent on some property of the task. E.g....
