SPM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

create a incidents automatically on a specific date

I would like to create a schedule that create a incident on a specific date. from example  08/07/202515/07/202508/08/2025etc I have created a template to create the incident.I can get it working on the week/day etc.  but can not see a why that I can ...

DavidPrice by Tera Contributor
  • 2015 Views
  • 11 replies
  • 5 helpfuls

Resolved! Demand and Test Management

Hi all, About integration between Demand and Test Management in ServiceNow:- When tests are needed in a demand if it is not about execution?- How tests can be an automated step of demand process? Because based on my understanding, Test Management is ...

Tommaso2 by Tera Expert
  • 984 Views
  • 2 replies
  • 2 helpfuls

SPM - Project Management

Hi all, Some questions about Project Management: - Change of state and phases are automated? If so, which are the triggers?I see that as soon as a project is created the state is Pending and the Phase is Initiation, what about the others? It seems th...

Tommaso2 by Tera Expert
  • 527 Views
  • 1 replies
  • 1 helpfuls

Resolved! Demand & Enhancement

Hi all, I found that an enhancement "Allows planning and tracking new improvement opportunities for existing applications or products", then I wonder which is the difference with Improvement Initiative in Continual Improvement Management? Can you ple...

Tommaso2 by Tera Expert
  • 675 Views
  • 1 replies
  • 1 helpfuls

Updating Service Offering

Checklist: What to review before updating a Service Offering in ServiceNow and best approach for the same

rahulchhibb by Tera Contributor
  • 647 Views
  • 2 replies
  • 1 helpfuls

CPM Demo

My org is implementing CPM.  Where can I find a recorded demo of the functionality to illustrate the desired end state at launch?    There are limited resources specific to CPM in the Community.