Hi team, the system is generating Capacity and Availability also for months prior to when the resource started working (e.g. we have someone starting in June 2025, a Resource Plan is created for a period June – December 2025, but the system is automa...
Hi all, I’m working in the Strategic Planning Workspace (SPW) using the Xanadu build, and I need help validating the best way to restrict visibility of Portfolio Plans.What I’m trying to do:Ensure that users only see Portfolio Plans they own, unless ...
I would like to create a schedule that create a incident on a specific date. from example 08/07/202515/07/202508/08/2025etc I have created a template to create the incident.I can get it working on the week/day etc. but can not see a why that I can ...
Hi all, There's any best practice to use SLAs in Demand Management? Many thanks
Hi all, About integration between Demand and Test Management in ServiceNow:- When tests are needed in a demand if it is not about execution?- How tests can be an automated step of demand process? Because based on my understanding, Test Management is ...
Hi everyone,I’d like to clarify which Agile capabilities are available with the Standard ServiceNow SPM license in the Yokohama version.I know that Agile functionality can vary depending on the license tier (Standard vs. Professional), but it’s not v...
Hi all, Some questions about Project Management: - Change of state and phases are automated? If so, which are the triggers?I see that as soon as a project is created the state is Pending and the Phase is Initiation, what about the others? It seems th...
We releasing multiple update sets to Production. One of the update sets has caused an issue and is still in the process of committing its changes. Is there a way to cancel the release? We are doing this in Xanadu.
Hi all, I found that an enhancement "Allows planning and tracking new improvement opportunities for existing applications or products", then I wonder which is the difference with Improvement Initiative in Continual Improvement Management? Can you ple...
Good morning! We are still using the SAFe application for our agile needs. Inside the backlog view in the SAFe boards, there is a button called View Standard List that pops out the list of the records you're reviewing, filtered by PI/Sprint. I'm wond...
Hi, We have an issue with the Project Workspace's Analytics tab. Do you know, where this section can be configured?I know, that the below section is a Platform analytics dashboard.Thank you!
Hi Experts!We're facing Issue for Project Cost for PPM CapEx Module.The Actual Cost is not getting populated in the Project form,Can anybody help us with the background of the Actual Cost Calculation ?Any business logic/Script information related to ...
Hi Team, We are new to the ITBM but we want to use time card and time card functionality in our instance. We tried using that but we have few queries. 1. How rate type is attached to the time card and time worked ? 2. After approving time card Expens...
Checklist: What to review before updating a Service Offering in ServiceNow and best approach for the same
