Strategic Portfolio Management

Break down silos and gain visibility across the enterprise.

Read Latest Release News

Hot Topics

Elevate Enterprise Strategy Execution with SPM
blog

Elevate Enterprise Strategy Execution with SPM

The Zurich release of Strategic Portfolio Management...

Jon Lim
Register Today! 2025 September SPM Vision Series - Roadmap, Customer Sto...
Article

Register Today! 2025 September SPM Vision Series - Roadmap, Customer Sto...

Vinitha Chukkala
SPM Delta Deck for Zurich Release
Article

SPM Delta Deck for Zurich Release

SPM July 2025 Store release - Zurich 📌 Please check...

Vinitha Chukkala
Quick Start Guide for Enterprise Agile Planning in SPM
Article

Quick Start Guide for Enterprise Agile Planning in SPM

Enterprise Agile Plannin...

amel_chacra
Quick Start Guide for Strategic and Portfolio Planning
Article

Quick Start Guide for Strategic and Portfolio Planning

Strategic & Portfolio Pl...

Vinitha Chukkala
Quick Start Guide for Resource Management
Article

Quick Start Guide for Resource Management

Resource Management in SPM 🔖 Please subscribe to th...

Vinitha Chukkala
Enterprise-wide Deployment recommendations and best practices
Article

Enterprise-wide Deployment recommendations and best practices

Kartik23
Quick Start Guide for Financial Planning
Article

Quick Start Guide for Financial Planning

Financial Planning in SPM ServiceNow’s Next Experien...

Vinitha Chukkala
Quick Start Guide for Now Assist for SPM
Article

Quick Start Guide for Now Assist for SPM

Getting Started with Now Assist for SPM 🔖 !! Please...

Vinitha Chukkala

Getting Started

Welcome Guide

Quick Start

FAQ

Recommended Training

Measure and Grow

Measuring Success

Product Docs

Performance and Measurement

Value Measurement

Connect at events

Live Webinar: Stellantis’ business transformation with ServiceNow...

Online 10/23/25

On Demand Events

Live on ServiceNow: Resource Man...
Event

Live on ServiceNow: Resource Man...

08/19/2025

Abigail Lavadia
LOSN: SPM Resource Management Wo...
Event

LOSN: SPM Resource Management Wo...

07/15/2025

Abigail Lavadia
SPM Resource Management Workspac...
Event

SPM Resource Management Workspac...

06/17/2025

Lolita Honkpo
Learn What's New With SPM Enterp...
Event

Learn What's New With SPM Enterp...

05/21/2025

Lolita Honkpo
SPM Academy: What's New in Yokoh...
Event

SPM Academy: What's New in Yokoh...

03/27/2025

Lolita Honkpo
Get started with Strategic Portf...
Event

Get started with Strategic Portf...

01/15/2025

Lolita Honkpo
Getting Started with Demand Mana...
Event

Getting Started with Demand Mana...

01/29/2025

Lolita Honkpo
Getting Started with Project Por...
Event

Getting Started with Project Por...

02/05/2025

Lolita Honkpo
Start your GenAI journey with No...
Event

Start your GenAI journey with No...

02/19/2025

Lolita Honkpo
OD Webinar: Harnessing hybrid de...
Event

OD Webinar: Harnessing hybrid de...

02/27/2025

ellensalemme
SPM Academy: Now Assist and AI A...
Event

SPM Academy: Now Assist and AI A...

02/27/2025

Lolita Honkpo

Resources

What's New Blog

Zurich

What's New Blog

Release Notes

Entitlements

Store

SPM Integrations

Activity in SPM

Ask a Question

Question status: Question status:

Sorted by:

Featured Quick Start Guide for Now Assist for SPM

Getting Started with Now Assist for SPM !! Please subscribe to this blog for up-to-date information on Now Assist for SPM!! Latest Updates (May 2025) NEW How to Setup Now Assist for CWM videoNow Assist for SPM on-demand bo...

Article
intelligence
Now Assist
Strategic Portfolio Management

Granting customer project contacts access to project status reports and project change requests

Hi, is there anyone here who knows how to add status reports and project change requests to the list of available menu items in the project page of the CSM portal so that project contacts, who have been granted access to a given customer project, can...

Question

Projects and Pending state

Hi all, I’m working on an instance where the project lifecycle was customized so that all states depend on one of the phases: Initiating, Planning, Executing, Delivering, and Closing. In other words, each state is only available within its correspond...

Question

Resolved! SPM- Project Workspace - Budget allocation not correctly shown

Hi I have a simple set up where one resource working 160hrs at rate of 158/hr. System generates cost for the resource for one month of the assignment as 25,280. When i toggle OFF the Budget allocation the total is shown correctly. But when i toggle i...

Question

Time Sheet Portal with Resource Assignments

SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires customization;...

Article
Resource Assignment
Resource Management
SPM
Time Card Management
Time sheet
Time sheet Portal

How to find how the stage field value in demand table

How to find how the stage field value in set on demand table, i have checked all the possible configurations,based on type field the stage field value is set

Question

Resolved! Links in past live discussions/trainings

Found on YouTube this video from June2025, "SPM Resource Management Workspace: A new approach for assigning resource to outcomes", has this slide at the 1:19:00 mark near the end the shows a link to "SPM/ITBM YouTube Playlist". Can you please help...

Question

Can we apply COE Security Policy in SPM ?

Like HRSD , do we have anything like COE security policies which could be used as an alternative to ACLs? Please let me know.Thanks, Subham

Question

Using a Playbook Questionnaire for Demand creation

So this is a bit off-the-wall, but I am thinking that the Playbook Questionnaire, when embedded in the ESC, provides a paginated and interactive experience for capturing details of a demand, and then triggers an aligned process flow for the new recor...

Question

Changing Phase Names

Hello! How can I change the names of the phases in SPM? I've been going round and round in circles trying to find the answer!

Question

Personalize function on Portfolio planning workspace doesn't list all parameters

Personalize function on Portfolio planning workspace doesn't list all parameters on the demand / project screen. For example, in the demand creation screen, there are fields such as "Investment Type", "Investment Class", "Impacted Business Unit", etc...

Question

How can we enable Email Composer in EAP?

I want to enable Email Composer (Docs - Communicating via email in Workspace) in EAP so that my teams can keep email communications related to Features and Stories in those records. The article I linked to shows the feature, but it doesn't explain ho...

Question
Agile Development
Service Portfolio Management

Click Navigation into Tabs in Strategic Planning Workspace for EAP?

Can EAP be enabled so that clicking a link opens records in tabs inside SPW instead of navigating away from the current page to the record? This is how navigation works in Service Operations Workspace, and it's wonderful. I'd love to see the same fun...

Question
Agile Development
Scaled Agile Framework (SAFe)
Service Portfolio Management

ServiceNow SPM- Enterprise Agile Planning(EAP) Query

Hi everyone,I’m currently working on a Jira ↔ ServiceNow SPM (Strategic Planning Workspace) integration and facing a real-world challenge that I’d love to get some insights on from the community — especially from anyone who has implemented Enterprise...

Question

How to Integrate Agile Development with Resource Management for Sprint Planning in ServiceNow?

Good morning,I'm currently setting up Agile Development in ServiceNow to manage our sprint planning, and so far, the Agile configuration is working as expected.Now, I’m trying to achieve the following:• When a Scrum task is assigned to a user, the e...

Question
Agile Development

View options in "jump to section navigation" in sn_align_core_demand

Hi @Namita Mishra, The way we have "View" option in the dmn_demand record in the Strategic Planning Workspace's(SPW) jump to section navigation(three vertical dot), why do we not have it in the sn_align_core_demand record in SPW's jump to section nav...

Question

Ask a Question

Top Helpful Authors

User

Count

Unanswered questions

Subject

Author

Posted

Using a Playbook Questionnaire for Demand creation

7 hours ago

Steps to configure EAP planning item Ribbon?

Friday

Detailed Design Workshop Material for PPM

Friday

Assessment Metric Type

Thursday

RIDAC templates

Tuesday

Connect at events

Live Webinar: Stellantis’ business transformation with ServiceNow...

Online 10/23/25

Let's connect together

Join us to make our over 900K member community even better. Create your free account and make the world work better for everyone.

Join the Community

Strategic Portfolio Management

Hot Topics

Elevate Enterprise Strategy Execution with SPM

Jon Lim

Register Today! 2025 September SPM Vision Series - Roadmap, Customer Sto...

Vinitha Chukkala

SPM Delta Deck for Zurich Release

Vinitha Chukkala

Quick Start Guide for Enterprise Agile Planning in SPM

amel_chacra

Quick Start Guide for Strategic and Portfolio Planning

Vinitha Chukkala

Quick Start Guide for Resource Management

Vinitha Chukkala

Enterprise-wide Deployment recommendations and best practices

Kartik23

Quick Start Guide for Financial Planning

Vinitha Chukkala

Quick Start Guide for Now Assist for SPM

Vinitha Chukkala

Getting Started

Welcome Guide

Quick Start

FAQ

Recommended Training

Measure and Grow

Measuring Success

Product Docs

Performance and Measurement

Value Measurement

Live Webinar: Stellantis’ business transformation with ServiceNow...

On Demand Events

Live on ServiceNow: Resource Man...

Abigail Lavadia

LOSN: SPM Resource Management Wo...

Abigail Lavadia

SPM Resource Management Workspac...

Lolita Honkpo

Learn What's New With SPM Enterp...

Lolita Honkpo

SPM Academy: What's New in Yokoh...

Lolita Honkpo

Get started with Strategic Portf...

Lolita Honkpo

Getting Started with Demand Mana...

Lolita Honkpo

Getting Started with Project Por...

Lolita Honkpo

Start your GenAI journey with No...

Lolita Honkpo

OD Webinar: Harnessing hybrid de...

ellensalemme

SPM Academy: Now Assist and AI A...

Lolita Honkpo

Resources

What's New Blog

Release Notes

Entitlements

Store

SPM Integrations

Related Products

Enterprise Architecture

Collaborative Work Management

IT Operations Management

Process Mining

Now Assist & Generative AI

ServiceNow Impact

Featured Quick Start Guide for Now Assist for SPM

Resolved! SPM- Project Workspace - Budget allocation not correctly shown

Resolved! Links in past live discussions/trainings

Live Webinar: Stellantis’ business transformation with ServiceNow...

Let's connect together