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Resolved! How can I locate which Script Include triggered this event?

Hi,I am trying to find the trigger for this notification. After investigating, I found the trigger event in the "Fired by" section, which says, "Script include after verifying user in Password reset flow." This is where I got lost—I don't know where ...

event registration.jpg notification.jpg
JinTK by Tera Contributor
  • 1153 Views
  • 1 replies
  • 1 helpfuls

Report visible only to a specific user or group

Colleague has created report but it is not visible to users that he gave permissions to.He don't know how to share reports from the dashboards as there are no buttons for that.Does it require any specific role?

Kot Zenia by Tera Contributor
  • 1844 Views
  • 4 replies
  • 1 helpfuls

Resolved! SAM and Ham

How can i check to see if SAM and Ham is enabled in my instance?

NixonA by Tera Contributor
  • 4650 Views
  • 5 replies
  • 2 helpfuls

About the timer for wait actions

There are a large number of flows with the "Waiting" status.All of the waiting parts are "Wait for a duration of time".Do other flows not operate while waiting with this action?I think a timer is set for each "Wait for a duration of time" in the flow...

bonsai by Mega Sage
  • 1223 Views
  • 3 replies
  • 1 helpfuls

About "Timer is scheduled to wake up"

All flows using "Timer is scheduled to wake up" are waiting."Wait for a duration of time" displays "Timer is scheduled to wake up".Is it possible to check what has been scheduled?It also seems that the schedule is delayed.Is it possible to change wha...

bonsai by Mega Sage
  • 641 Views
  • 1 replies
  • 1 helpfuls

Resolved! Dot walk VS .setValue()

I'm wondering which of the two methods below I should use to update a field.I think they have the same effect, but which one is recommended?I don't fully understand the specifications of dot walk, but if it is implicitly converted to "setValue", I th...

bonsai by Mega Sage
  • 3753 Views
  • 5 replies
  • 5 helpfuls

Trigger ATF Tests Via an API

Hi, I am looking to automate running ATF tests from a CI CD pipeline running bitbucket. I am able to trigger the test suite I need using a curl command to the endpoint of ${SERVICE_NOW_URL}/api/sn_cicd/testsuite/run?test_suite_sys_id=${TEST_SUITE_ID}...

Multi row variable set answers and Global Search

Hi all, we currently have some variables captured by a multirow variable set for some catalog items that don't appear to be searchable with a global search. I've added sc_req_item to the search groups to index all the other item variables but if I se...

Micheal2 by Tera Contributor
  • 648 Views
  • 1 replies
  • 0 helpfuls

One PDI integration with another

Hi everyone,I'm new to ServiceNow and I've been assigned my first task to integrate one PDI with another. I'm excited to get started! Please guide me through the process.

sushant1385 by Kilo Contributor
  • 838 Views
  • 4 replies
  • 2 helpfuls

Checking your Instance Size - Quick Tip

There are a number of ways of doing this and you forget where to do this every time you are asked to check it  You can find it under Application Usage Overview > Primary DB size (MB), but by far the quickest and easiest method is:  ua_instance_state....