I have a requirement, where when catalog request is submitted by selecting request type option A then request immediately auto close after submission of the request and send a notification and if catalog request is submitted with Option B then assig...
Hi All:We use the fx_curreny table to convert the local currencies to EUR then to USD. However, we have found that the fx_curreny nightly feed only brings in some currencies into the system. For example, Argentina has an exchange rate of .000028 to 1...
Hello, We have offboarding tasks that sometimes get created 6 months or longer before the accounts actually need to get offboarded. What I am hoping to achieve is to be able to send an e-mail to assignment group 'User Account Management' on table sc...
Hello everyone, I haven´t received an account confirmation for RiseUp to be able to confirm my account and to enable myself to post as well as part of my learning path.Do you guys know where I can ask to resend the email? Thank you Freitas
I need to add a new menu item to a header in the employee center. Even though I created a new menu item under 'More' it was not displaying on the employee center. Anyone let me know if anything I need to do so far so I can able to get the menu item o...
Hello teams, Not sure what's the issue with my page when I create dashboard and hit save, it wont load all of them.Does anyone knows what the issue is?Thank you
How can you use customized items to interact with DPR (Digital Product Release)?
I am trying to deploy a UI Action on the upper environment.But one of the field "Format for Configurable Workspace" which is a true/false field is not getting deployed.This field is True in Dev environment, I want this field to be true on the upper e...
Can a coalesce be set on a target record field which has no field mapping on the transform map, but value is scripted to it using on before transform script in servicenow? We have a transform map that has 5 out of 8 field mappings coalesced. There is...
Hello everyone! I'm working through the "Get Started with Reports" module and have hit a wall. When I attempt to use Analytics Q&A for a report I'm getting the following error: Oops! Something went wrong on our endSometimes this happens. Please try...
Is it right ? Explain how to configure a custom filter for a list view in ServiceNow, including the main steps and a practical example.To configure a custom filter in a list view, navigate to the desired list view, such as the "Incident" module. At ...
What is the purpose of an ACL (Access Control List) in ServiceNow? (choose one answer)a) Define business rulesb) Control who can access records or fieldsc) Monitor platform performanced) Control administrator permissionsExplanation:The correct answer...
Is it right?What is the purpose of the Application Scope? (choose one answer)a) Provide a specific scope for configuring users and rolesb) Restrict access to the internal data of a custom applicationc) Enhance the security of the ITSM platformd) Ensu...
I have created a few reports and a dashboard to add all results of our surveys. But i am having difficulties trying to display the reference fields from the task table. I can see them with admin privileges, but i also need my ITIL user to be able to ...
What is the difference between a Client Script and a Server Script? (choose one answer)a) The Client Script is executed on the server; the Server Script on the browser.b) The Client Script is executed in the browser and interacts with the user; the S...