Hello, This might be a stretch to find out, but I wanted to try. We have data that was imported / uploaded to the cmn_location table throughout the years. Everyone associated with that time is no longer with the organization. So now we are trying to...
Hello, Within our 'Employee' taxonomy we have a child topic called 'Technology' which in turn has a child topic called 'Change & Adoption' for our training team to use. We would like to create sub-pages within the 'Change & Adoption' child topic for ...
Is there a way to add attachments to emails created by flow designer?
I don't want to send OOTB notifications "Request approved" or "Request was opened" when I submit and approve a specific catalog item.I wanted to control it with the condition field of the notification, but it doesn't work, I tried setting the followi...
Dear ServiceNow PPM Experts,We have users creating Sub-projects. When a user opens this sub-project, what is the navigation to open the Details form of the Parent project?Best Regards,Ashwini Pingle
Would you like to share something with me?
Hi All I just booked an exam for the CSA. and I have finished the training last year. and have'nt got any chance to work in servicenow Ecosystem. I have booked an exam, as the voucher is expiring next week. Can anyone please guide me how to prepare f...
Hi All, need suggestion on query sys_history_line table, is it a good idea to do so. As the table contains huge number of records, which keeps growing. So if a business requirement needs to query this table, shall we decline the requirement. or can w...
We have a Security incident field to the incident form and a Security Incidents table, our client wants it to be visible only to their group. Can this be done via ACL?
Complete newby here so please ignore my ignorance. We have a termination workflow that has recently been updated to send out a notification to an HR admin group. This new notification is sent out pre-approval when a checkbox indicating an emerg...
Hello everyone, Is there a way to copy fields from existing KB article template and use them while creating a new article template so that you don't have to manually create those fields again or if there is any workaround for such situation.
I am trying to install an application for virtual agent but i get a popup saying "needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it." But ...
Hi, I need help with lab 4.1, page 202 of the book, I created an article by importing a word document but then is asking to 'approve article for publishing, define, apply and test user criteria on the knowledge base" I am stuck, cant find the articl...
Hi All, We have a numeric scale survey in place, and whenever the response is empty for the survey, when we create a report on it, the actual value is coming as -1. I have read somewhere that this is the default behaviour of the servicenow for numeri...
I am facing a weird issue with my instance. I have an admin role. Suddenly what happened don't know that I am not able to add an admin role to new users and at the same time not able to remove the admin role from the existing users. Even I have check...
