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Forum Posts

ACL error message for report view

Hello, I have provided a non-itil role user in ServiceNow the report_admin role and added them to a custom ACL which restricts access to reports on a specific table. I could replicate the error when impersonating him prior to providing him the access...

How to find out where the UI macros and UI Pages are used?

We are reviewing skipped records in San Diego and have few P1 records related to UI Macros and UI Pages, please mention how we would know where this UI Macros and UI Pages are used, is there a quick way to find out the same and check if merging or re...

Community Alums by Community Alums  
  • 526 Views
  • 1 replies
  • 1 helpfuls

How to set currency from dollars to yen

As I have bill column in my target table and i need to show the currency in JPY (ï¿¥) but by default  currency is showing in dollars($). Can anyone help me how to set currency to (ï¿¥)?

Resolved! Order Guides

Hello Team , I have a question. Can an order guide consists of hardware and software combination ? Please advise. RegardsMG

mgakhanin by Giga Contributor
  • 2032 Views
  • 6 replies
  • 3 helpfuls

Resolved! Change Email properties

I cannot modify the email properties despite assigning roles and granting full permissions related to 'Email' to my user account. Any ideas or assistance would be appreciated. All the checkboxes are greyed out.

JJose by Tera Expert
  • 964 Views
  • 1 replies
  • 2 helpfuls

Record producer translation issue

Hello everyone I have the following issue with the translation of record producers (for example "Create Incident":If I adjust the short description or the description in English, the adjustments are immediately visible to the user in the portal after...

Resolved! Short description instead of incident number

Hi, we have an issue: under the related records you can see the short description of the case instead of the case number. It is the same with the parent breadcrumbs. Does anybody recognize this problem? Thanks in advance!

kr25 by Tera Contributor
  • 911 Views
  • 6 replies
  • 1 helpfuls