Hello all, After upgrading our DEV instance to Utah, we are facing an issue on the "My Status" page showing multiple 'Access to this content denied based on report_view ACLs.' As an admin I am not having this issue. Any ideas on what needs to change...
All, I was hoping to get some guidance on setting up SCCM Service Graph Connector. I've followed the documentation and performed the guided setup and I have the "Computer Identity" job running. My question though is how do I get the subsequent "Aft...
Hello Everyone,How to enable the Mandatory check box?Currently it is grayed out. I already look for policies or BR, but no found.
HelloI have a Requirement where i need to create HR Template and HR Agent will be using this template while creating HR Task manually. In HR Template i am populating Rich description field. In this field i need to show some field values from parent t...
We have created new sla definitions which are working fine in sub-prod instances but not in productions, we move the slas today.I followed all the trouble-shooting articles regarding this provided by servicenow but nothings seems to fix it. My start ...
Hello! I had a quick question about HRSD roles. Am I correct in my assumption that: HR Admin contains all of the roles of HR Manager which contains all the roles HR Basic? Just wanting to make sure I understand that correctly. Thank you!
we've recently started getting complains from our customer service reps that customers are not receiving emails from servicenow. this is new and was working fine in the past. we do spoof our outgoing emails but have had the spf records in place for...
How(step by step ) to create a module with link type as content page? Also how to enable/view the content administration in all menu of servicenow
Hi I want to create an ATF test where using the ATF test i go to my tickets in the Service Portal, open any of the closed incident which i had created and to click on an action to reopen the incident. i want to be able to click on reopen incident act...
Hello, I have a catalog item, which goes to group approval when the requested item is created. I want to prevent a requestor who is part of the approval group from approving their own requested items. I'm currently using flow 'Ask for approval' I cur...
Hello Community, In our environment we have multiple development groups, developing across both Scoped and global applications. I am trying to develop a methodology that keeps us from having to give developers full admin privileges. I am curious ...
I'm curious to know how you all manage and maintain your instances? Can someone share a best practices with me, i'm really new to the Admin side of ServiceNow and could use all the help out here! Thank you all in advance.
Hello community,Were anyone able to make avatars presence on CSM Workspace? Following the below link, there a component named "Form Record Presence" where you should be able to do such, however I'm not sure how to configure this in UI Builder when I ...
I have installed the universal plugin. After that, I am trying to transfer from universal form, but the transfer button is not enabled. In the agent's workspace, it is coming. How can I enable the transfer button in the uniform request form?
