Hi, OOB when opening a change for a CI, that CI will be put in maintenance.Maintenance = no incidents or tasks will be created during that period. I would like to know in which phase during the change does the CI go into maintenance and in which phas...
When trying to utilize the "Find Record References" feature in tasks, cases, incidents, and other records, the page refreshes and returns to the last loaded page instead of displaying the record references. Despite my efforts to research a solution, ...
Hello, I no longer work at my former employer ICF, that I have an linked account with. I would like to make sure that my current account with the email address aonejones1@hotmail.com.Has all of my certifications in it, along with the achievements. Pl...
I'm currently on career journey, any advice when writing micro exams?
How do I create a report in ServiceNow to give me all open RITM tickets where all their associated TASK tickets are closed. I don't even know where to start because I have never created something like this before therefore I don't have a screenshot o...
Hello Community team, In IntegrationHub usage dashboard... I saw a URL named 'old dashboard' then I clicked and the dashboard look changed completely but I want to revert back same but I can't find any way.... Please suggest any way to get back
Hello ServiceNow Community, I'm currently designing a ServiceNow Dashboard for an organizational project aimed at supporting Executives, Support Desk Workers, and Managers during Go-Lives. This dashboard will assist in incident and request management...
Hi Team,Is there any possible way to move all my community ranks, questions posted, Solutions given to New ServiceNow ID account from current corporate account?
Problem: I enabled a notification record to be triggered when comments are entered on a RITM.All notifications are sent to the Service Desk assignment group; however, I want to help reduce the number of notifications that are sent by creating a scrip...
HI , WANTED TO CHECK IF ANYNONE HAS CONFIGURED THIS TYPE OF LIST PA WIDGET FOR DASHBOARD AS PER ATTACHED PICTURE FOR INCIDENTS STATS ?
I want to see my projects which are over budget with: field Actual cost Greater that field Budget Cost.However I cannot select the field Budget Cost from a list, instead I type it in a textbox, but that doesn't work and it creates a very strange synt...
Hello Community,I came across a scenario where, when Normal Change Requests are closed, through the business rule "mark_closed" the CR is auto updated to Active - 'False';But, the Standard and Emergency change requests are not auto updated to Active ...
I was looking for a table for compose email in order to use its form , any one who knowsthe name of the table
How do I get my head around servicenow IT Operations community
Hi,We have a variable type select box Report Name. And we need to add more than 20 Question Choices.How can I add it via import?
