Hello, I am trying to create a new Topic underneath the OOTB Employee Taxonomy. I've created it, and ensured it has a child topic which also has a Quick Link associated with it:However, when I click 'Save' I am presented with this error: What am I s...
HiHas any one guide me with Ui action I want to create new Ui action for Request form which should create new Request form like Child request For this I want to create custom Ui action like Related Request Please guide me with script and steps Like c...
Using ServiceNow we usually use specific terms or keywords after the initial slash (/) in the URL to directly navigate to a particular page, is often referred to as "Deep Linking" or "URL parameters."Deep Linking allows users to access specific pages...
I would like to perform processing only on fields of type "Date/Time". (server side script)I am thinking of storing all fields in an array and processing them, and only making judgments and processing in the case of date/time fields.Is there a way to...
When I executed "g_form.getValue(field name)", I got the local time set in the field.I want to get it as UTC time, not local time.What should I do?
Hi all, I have written a script in Scripts Background to get all the child incidents of a parent incident.My intention is to get the state value of both Parent and Child incidents and then check if the parent incident is resolved, then all the child ...
Hi all, I previously had an issue where users who were given permission by Group to a parent report but they could not see the drilldown report. I found this article User unable to access drilldown report, but has access to the parent report - Suppor...
Hello Community, I am new to this forum and thought it would be great to get feedback from other System Administrators, such as yourselves, about what should be considered when upgrading an instance (or multiple: DEV, TEST, and PROD). I know some of ...
How did you manage your first ServiceNow Admin job with no prior experience?
Hi there, Our SN instance was originally intended for use by only our IT dept. but recently multiple groups have been brought on board to start using the system and they are outside of IT (i.e. Communications group, etc.). One of those groups (Commu...
I am reviewing reports and dashboards that were created by users that are no longer active. My initial thought was to purge these items. But then I considered the fact that other users may still be using them, even though they did not create them.Is ...
I created a transform map to create bulk incidents.But the user that gets in the incident was the locked out/inactive users.How can I get the active users? I have this transform map onBefore script
Hello, My company is using ServiceNow for ITSM purposes (and even non ITSM with Cases for example). Our instance is suffering performance issues since one year, I would say 5 cumulated days where the platform is barely usable, and we even had recentl...
Hello All,I created a approval sub flow in Flow Designer, that I am trying to make dynamic so that it can be used on multiple tables including custom tables not extending task. The issue I am seeing is that the 'Ask For Approval' action will not fill...
