Resolved! Change Email properties
I cannot modify the email properties despite assigning roles and granting full permissions related to 'Email' to my user account. Any ideas or assistance would be appreciated. All the checkboxes are greyed out.
Forum Posts
Role required to update user schedules and group schedules
Hello Team, Can you please mention what exact role is required for a user to update or create new user schedules and group schedules in ServiceNow.Please help . Thanks in advance.
Record producer translation issue
Hello everyone I have the following issue with the translation of record producers (for example "Create Incident":If I adjust the short description or the description in English, the adjustments are immediately visible to the user in the portal after...
Resolved! Bulk incident ticket creation from Excel sheet.
We have a requirement: Create a bulk of incident tickets using an Excel sheet and it should be auto-resolve.Anyone can assist me for transform map script for this request?
Resolved! Hi Team, I need to call system property having integer value in business rule.
Can anyone help me with the same.I have an integer property having some value and need to call that in BR and if the value is greater then 2 the task should get created in the required table.
Value is coming as empty in Assessment Instance Questions
HI All, we have created a HR survey but in the Assessment Instance Questions table the value is coming as empty even after the instance state is completed. Could any one let me know why is the behavior happening?
Eligibility for CSA Voucher - What is this and what does it mean?
I'm about to start the ServiceNow Administration Fundamentals on Demand course. I see that after completing I will be eligible for a CSA Voucher. What does this mean?A voucher is a written document that allows the holder a discount or an exchange of ...
Resolved! Short description instead of incident number
Hi, we have an issue: under the related records you can see the short description of the case instead of the case number. It is the same with the parent breadcrumbs. Does anybody recognize this problem? Thanks in advance!
Resolved! Can custom UI pages be displayed in full screen?
I know how to display a UI page in a modal window using "GlideModal"Is there a way to make it full screen instead of a modal window?
My Request and My Tasks ESC
Hello Everyone, There is an issue with our ESC for some odd reason all RITM's are not being shown on the "My Requests" tab on the ESC. I've gone and check the filter conditions on the "My Request filter" and they have not been changed at all. I've al...
Resolved! How To Filter SCTASK's By 'Requested For' Field
When viewing an SCTASK the field "Requested For" is assigned to a user. When viewing the list of SCTASK's, how can I filter by this field?
Admin Fundamentals - Test Questions - Mock
Hi Folks, A link to test the knowledge on Scripts https://evantage.gilmoreglobal.com/reader/flashcards/deck/81a88ea1-d2c6-4936-86bf-a24d6ff40e48
Resolved! Add additional request parameter during get token for external OIDC Identy Provider
We are using an external OIDC Identity Provider for users to log in. To be able to get the token successfully (using the token URL) from the provider, we need to enforce an additional parameter to the /token request. For Oauth, there is a specific r...
Fields from KB Article Template are not reflecting on new kb article.
Hey guys, I created a new article template(Handbook) and added some fields in it. Later I created a kb article using the template which turned out to be fine. But later using form layout we removed few article template fields say Field A and Field B ...
