Integration amazon
Hi there!.... How to integrate servicenow with amazon , so that i can get amazon product details in servicenwo... Iam new to integration..Can anyone help on how the flow go.
Forum Posts
Group mapping
I'm currently working on integrating two ServiceNow instances, and I'm looking for guidance on how to dynamically map groups from one ServiceNow instance to placeholder groups in another. Specifically, I want to create a mapping that associates group...
Resolved! Workday Integration
Hello SN Community, Other departments were merged to a different company but still works for us. Because of this they are all disabled in workday hence when the Workday integration schedule job runs, It will disabled those users in ServiceNow as well...
Portal search not returning catalog items after upgrade
We have just upgraded all of our instances to Vancouver and have discovered that our service portal is no longer returning any catalog items when searching for them. KB's are being returned only. Looking at the logs, I can see an error when searching...
Auto Assign To Based On Group Members
In ServiceNow, when someone updates the assignment group for an incident ticket, the system should automatically check if that new assignment group has only one member. If there's only one person in the group, their name should be automatically fille...
Get RITM details in the report
Hi all, I have created a report on Approvals table, with the below filter conditionApproval for starts with RITM Now I want to choose the columns : Approver, Approval for, Requested by, Requested for and the Request number. But currently unable to c...
Resolved! "g_form.getEditableFields()" does not work for read-only fields
I tried to use "g_form.getEditableFields()" in a UI action to get the field value for a field that was made read-only in the UI policy. However, it seems that fields that have become read-only cannot be retrieved using "g_form.getEditableFields()".I ...
Resolved! Topic Header Not Showing on Page Quick Link in ESC
Hello, We have configured a Quick Link to redirect to a Page as below: However when we add the link on the Employee Service Centre, using the Quick Link widget and a user clicks on the link it takes them to the page without the header, banner or any ...
Resolved! ServiceNow email from sender not being received
Hello, Our instance receives auto alerts from various external senders. These are setup by having a user record created for the email address of the sender. The emails go through into our Service Desk mailbox which is auto forwarded to SNow to create...
Show live feed in list view gives error
Hello, While trying to access show live feed option from list view, it throws out an error. Unable to access the live feed. Please let me know how to sort this out.
Reporting - How to Create a Report that Shows Time Spent By Tech on Incidents and Task, Last 30 Days
Hello,I am new to ServiceNow, and I am trying to build a report that shows each ITIL user's time spent on Incidents and Tasks for the last 30 days. Source Type: Table Table: Time Card [time_card]Picked a Bar report to get dataGroup by: Task When I do...
Not able to login my personal development instance
Not able to log in my personal development instance. When I open instance it is asking for change password. But current password is always wrong. In instance Action -- Manage Password I get the below image Please help!!What to do
Introducing SN-Sage GPT: Revolutionizing ServiceNow Development & Support with AI
Hi all! I've got some exciting news to share, but before diving in, a quick primer on GPT (Generative Pre-trained Transformer) for the uninitiated. GPT, developed by OpenAI, is a cutting-edge AI designed to understand and generate text in a human-lik...
