how to set auto reminders for RITM approval using flow designer

[karan15]

HI All 

Need help in setting up reminders to go out to approvers of RITM if its been more than 3 days and RITM is not approved 

Please help , I have started creating flow as per attached pic but bit lost after step 1 

[Nishchitha K S]

Hello @karan15 
In the "lookup records" action's condition just dot-walk through "Approval for". Kindly refer to the screenshot I've attached , that should work for one catalog item. 
FYI-  In the place of standard laptop just select your catalog item. 

 Please mark as helpful and correct so that, it would reach out to people who are looking for this same query. Also, if you are happy with the solution, can you please mark it as solved?
Happy to help 🙂

[karan15]

thanks a lot @Nishchitha K S 

you have been a great help 

One last thing , as i tested the flow and it is sending required reminder emails but feedback from user is that they should have a link which takes them to RITM , is it possible to insert Link to RITM  in these reminder emails ?

[Nishchitha K S · Accepted solution]

Yes @karan15 This can be done.
Navigate to > Notifications> open your notification that is attached in flow designer.
Under "what it will contain" section inside Message HTML add this 
Please approve ${sysapproval.URI_REF}
FYI- ${sysapproval.URI_REF} will have a link which takes them to RITM.

Please mark as helpful and correct so that, it would reach out to people who are looking for this same query. Also, if you are happy with the solution, can you please mark it as solved?
Happy to help 🙂

[karan15]

thanks a lot @Nishchitha K S for all the help and steps they are very useful