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05-27-2023 06:20 AM
HI All
Need help in setting up reminders to go out to approvers of RITM if its been more than 3 days and RITM is not approved
Please help , I have started creating flow as per attached pic but bit lost after step 1
Solved! Go to Solution.
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05-29-2023 11:56 PM - edited 05-30-2023 12:09 AM
Yes @karan15 This can be done.
Navigate to > Notifications> open your notification that is attached in flow designer.
Under "what it will contain" section inside Message HTML add this
Please approve ${sysapproval.URI_REF}
FYI- ${sysapproval.URI_REF} will have a link which takes them to RITM.
Please mark as helpful and correct so that, it would reach out to people who are looking for this same query. Also, if you are happy with the solution, can you please mark it as solved?
Happy to help 🙂
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05-28-2023 06:38 AM
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05-28-2023 10:10 AM - edited 05-28-2023 10:14 AM
Hello @karan15
Did you input "for-each" flow logic?
Also, instead of "send email" action you can make use of "send notification" action.
Please refer to steps I mentioned in my previous reply.
Please mark my answer as correct, if solution for your query was met. Happy to help 🙂
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05-28-2023 10:13 AM
Please go through this steps:
After adding Lookup action, add a "for-each item" flow logic and drag and drop "Approval Record" from the right panel under "Lookup record" and inside "for-each" logic, add "Send notification" action and in the record field drag and drop "Approval Record" from the right panel under "Lookup record" and select the notification you need to send. Also, while configuring notification give table as Approvals[sysapproval_approver] " and, in "when to send" section select triggerd and "who will receive" section select Approver in users/groups in field.
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05-28-2023 04:15 PM
thanks so you suggesting that I create a notification and choose that particular catalog item in Notification or in Flow designer ?
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05-28-2023 04:23 PM