how to set auto reminders for RITM approval using flow designer

karan15
Tera Contributor

HI All 

Need help in setting up reminders to go out to approvers of RITM if its been more than 3 days and RITM is not approved 

 

Please help , I have started creating flow as per attached pic but bit lost after step 1 

1 ACCEPTED SOLUTION

Yes @karan15 This can be done.
Navigate to > Notifications> open your notification that is attached in flow designer.
Under "what it will contain" section inside Message HTML add this 
Please approve ${sysapproval.URI_REF}
FYI- ${sysapproval.URI_REF} will have a link which takes them to RITM.

NishchithaKS_0-1685430549264.png

 


Please mark as helpful and correct so that, it would reach out to people who are looking for this same query. Also, if you are happy with the solution, can you please mark it as solved?
Happy to help 
🙂

 

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23 REPLIES 23

ALSO PLEASE CHECK FOLLOWING SCREEN SHOTS , 1 is where i have created as per your screen shot 

 

however when i go to next step which is to send email am not sure which options to select - please check screen shot 2 

Hello @karan15 

Did you input "for-each" flow logic?

Also, instead of "send email" action you can make use of "send notification" action.

Please refer to steps I mentioned in my previous reply.

Please mark my answer as correct, if solution for your query was met. Happy to help 🙂

Please go through this steps:

After adding Lookup action, add a "for-each item" flow logic and drag and drop "Approval Record" from the right panel under "Lookup record"  and inside "for-each" logic, add "Send notification" action and in the record field drag and drop "Approval Record" from the right panel under "Lookup record" and select the notification you need to send. Also, while configuring notification give table as Approvals[sysapproval_approver] " and, in "when to send" section select triggerd and "who will receive" section select Approver in users/groups in field.

thanks so you suggesting that I create a notification and choose that particular catalog item in Notification or in Flow designer ?

karan15
Tera Contributor

and also am seeing this error when i try to pick and drop approval record in notification please check and help