Hi @matteoamodi,
sorry for belated reply, but I believe it's still actual :))
Regarding the Now Assist capabilities, they're not available in our PDIs.
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All the Now Assist capabilities are limited to learn due to its operational costs and some other aspects. So you cannot use it for your PDI, instead you can take any of the following courses at the SN University for free:
- Agentic AI Executive Micro-Certification Learning Path
- Now Assist for IT Service Management (ITSM) Essentials
- any of the following list
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Another good source of information is the official docs Now Assist for IT Service Management (ITSM) or the Community post Now Assist for ITSM: Quick Start Guide or Now Assist for ITSM - Implementation Guide
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If you want to try vibe coding (you write a prompt and ServiceNow does it for you) then navigate to the Developer portal https://developer.servicenow.com/dev.do#!/ and give it some instructions to the window as seen below.
It can be a very simple one or very complex prompt, it's up to you. You however only have limited amount of prompts per month (I think 10 but not sure), if you need more you might need to release that instance and request a new one so always backup configurations and data that you don't want to loose.
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Let me know if you have any other question about the Now Assist features.
